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Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
- Hotels
- Bellevue, WA
About this business
Extended Stay America Hotel Seattle - Bellevue - Downtown is located at 11400 Main St, Bellevue, WA. This business specializes in Hotels & Motels and Other Lodging.
Location details
11400 Main St., Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
just a meh I find it weird that housekeeping didnt come in and clean up and also that there was really nobody at the front desk throughout the days we stayed there but the rooms were nice and clean when we came in and that it was in a nice area with not too much commotion besides the highway that was right beside the hotel.
Business response:
James, we regret learning that our front desk staff member was not available during the time mentioned. We will look into what transpired, so this lapse in service is not repeated. We also apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Your feedback has already been shared with our team, and we will do our best to ens... read more
The location is great and very convenient to all major highways. In terms of the actual room and property, it's what you would expect for that price point (clean with no bells or whistles). The front desk staff was fine, but I don't think I ever walked by the front desk when there was an actual person physically at the desk. I almost used my phone to call when I checked in because I had been waiting a while.The one exception was when checking out. The staff member that day was present and very attentive/helpful.
Business response:
Thank you for sharing your kind comments. We are pleased to learn that you liked our location and appreciated easy access to the highways. Although you were happy with most of our services, we regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired and work with our team to ensure this is not repeated. We are grateful for your patience and have another oppo... read more
Decent place in a good neighborhood.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent staff Wonderful staff and very peaceful:)
Business response:
Hi Jennifer! We are so happy you are enjoying your stay with us! Please let us know if we can do anything more to make your stay perfect!
B-/C+ The room I stayed in had a door that didn’t lock. Weak breakfast. Hard to find a staff member if you need help. The rooms were clean, and the beds were comfortable.
Business response:
Thank you for your review. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your spotless, comfortable accommodations. However, we are sorry for the issues you had with our staff and for your disappointment with our breakfast. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Our maintenance team regularly checks areas that ... read more
Frequently asked questions about Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
How is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown rated?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown has a 4.3 star rating with 1,652 reviews.
When is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown open?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is open now. It will close tomorrow at 12:00 a.m.