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Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
- Hotels
- Bellevue, WA
About this business
Extended Stay America Hotel Seattle - Bellevue - Downtown is located at 11400 Main St, Bellevue, WA. This business specializes in Hotels & Motels and Other Lodging.
Location details
11400 Main St., Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place has all the charm of a human storage facility. Its basically like a hostel for older people. Pluses-it is a place to stay-good sized refrigerator, close distance to target, trader joe's, grocery store and restaurants. Negatives-asked for coffee pot,carafe was from one machine so it didn't work very well with machine, asked for can opener and it did not work. Staff is generally pleasant, but management clearly does not care about user experience. My take-it is a place to stay. I would never return!
Business response:
Dear Michael, Thank you for sharing your feedback. We are glad you found our location convenient and appreciated the spacious refrigerator. We regret that some amenities did not meet your expectations and will ensure these items are reviewed. Our staff strives to provide a pleasant experience, and your comments will help us improve. We hope you might consider giving us another chance in the future.Sincerely,Hotel Management
A random incident lowered our review We were so impressed with this place--until our water went out. I sure with they would tell you and/or apologize for the inconvenience. Luckily the shampoo was rinsed off!
Business response:
Dear Guest, Thank you for your feedback. We are glad to hear you were initially impressed with your stay. We apologize for the inconvenience caused by the water outage and any lack of communication. Your comments are important to us, and we will work to improve our notification processes. We hope to have the opportunity to provide a seamless experience in the future.Sincerely,Hotel Management
Noisy at night and especially in the morning when cleaning staff is starting to manage rooms by slamming the doors. Nice location but not what we were expecting to see.
Business response:
Dear Xeniya, Thank you for your feedback. We apologize for the noise disruptions you experienced during your stay. Your comments will be shared with our team to ensure we address this issue and improve our guests' comfort. We're glad you enjoyed the location and hope to provide a more peaceful experience on your next visit.Sincerely,Hotel Management
Good
Good accommodations, easy to get to. Staff was not too personable but efficient check in and check out. Several sketchy persons around the neighborhood.
Business response:
Dear Corey, Thank you for your feedback. We are pleased to hear you found the accommodations satisfactory and appreciated the efficiency of our check-in and check-out process. However, we regret that your interaction with our staff was not more personable. We are also concerned about your observations regarding the neighborhood and will work to ensure a safe and welcoming environment for all our guests. Your comments are invaluable for our continuous improvement.Sincerely,Hotel Management
Great 2 night stay. Cold AC. Only issue is my key card stopped working multiple times. Besides that nice stay. Close to Target where we went grocery shopping.
Business response:
Dear Tre, Thank you for your positive feedback and for choosing Extended Stay America. We're glad you enjoyed your stay and the convenience of our location. We apologize for the inconvenience with your key card and will address this issue. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
How is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown rated?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown has a 4.3 star rating with 1,527 reviews.
When is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown open?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is open now. It will close tomorrow at 12:00 a.m.