Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino

Business response:

Dear Guest, Thank you for your feedback! We’re thrilled to hear that you had a great experience with our staff. Our team works hard to ensure that all of our guests feel welcome and well taken care of, and it’s rewarding to know we made a positive impression. We look forward to welcoming you back in the future and providing you with another excellent stay. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We're thrilled to hear you had a great experience at our hotel! It's always rewarding to know that our efforts to provide clean, comfortable accommodations and excellent service are appreciated. Our team works hard to ensure every guest feels welcome and well taken care of throughout their stay. We truly value your kind words and support. Your satisfaction is our priority, and we look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear Guest, We apologize for the unpleasant odor you experienced around the lobby during your stay. Please be assured that we are actively addressing this issue to ensure a more pleasant atmosphere for our guests. We value your comments and are committed to making improvements. We would love to welcome you back to a much improved experience on your next visit.Sincerely,Hotel Management