Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview

Business response:

Dear Guest, Thank you for your feedback. We’re glad to hear that you found our location convenient and appreciated the nearby amenities, including Walmart and various dining options. Our goal is to provide value and comfort to our guests, and we’re pleased to know we met your expectations in these areas. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We are sorry to hear that your experience did not meet your expectations. We strive to provide every guest with a comfortable and welcoming stay,. Guest satisfaction is very important to us, and we are committed to making necessary enhancements. Please share additional details of your concerns so that we can resolve them. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We're pleased to know you had a good stay at Extended Stay America. Your satisfaction is important, and we’re always looking for ways to turn a good experience into a great one. We hope to continue providing you with reliable comfort and convenience on your next visit.Sincerely,Hotel Management 

Business response:

Dear Guest, We apologize for the breakfast offerings not meeting your expectations. We’re currently reviewing our breakfast options to improve the experience for our guests. However, we're glad to hear that the kitchen in your room and our convenient location worked well for your needs. We appreciate your comments and hope that you will consider staying with us again in the future for a more enjoyable and complete stay. Sincerely,Hotel Management