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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator was still dysfunctional when I arrived. Read it in ratings weeks n months before already. My room was in 4th floor and I would have expected at least a more frequent cleaning of the fire stairs when elevator doesn’t work.
Business response:
Dear Stefan, We sincerely apologize for the inconvenience caused by the ongoing elevator issue. We understand how frustrating this must have been, especially with your room on the fourth floor. While we are actively working to resolve this issue, we regret that the fire stairs were not cleaned as frequently as they should have been. We are addressing this with our housekeeping team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and we hope to provide a better experience in the future.Sincere... read more
Everything good
Business response:
Thank you, Michelle, for your wonderful review! We are thrilled you had a great experience at Extended Stay America. Your positive feedback motivates our team to continue delivering excellent service. We look forward to welcoming you back for another fantastic stay!Sincerely,Hotel Management
Staff VERY unkind and dismissive
I did not like the fact I did not get a phone call or email stating the elevator was not working, had to walk up and down the stairs from the 4th floor, and how some of the people hang out in the hall in front of your room door.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the elevator being out of service and for not informing you in advance. We understand how frustrating it must have been to navigate the stairs, especially from the 4th floor. Your comments regarding the hallway disturbances are also noted, and we will address this matter promptly. We appreciate your patience and hope to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 4.5 star rating with 1,093 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.