Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview

Business response:

Dear Valeria, Thank you for your kind words and positive review! We’re thrilled to hear that you enjoyed your stay and found our property convenient, especially with our laundry facilities meeting your needs. Providing a comfortable and hassle-free experience for our guests is our top priority, and we’re delighted to know we met your expectations. Your feedback encourages our team to continue delivering excellent service. We look forward to welcoming you back to Extended Stay America for another great stay soon!Sincerely,Hot... read more

Business response:

Dear Carlos, Thank you for taking the time to evaluate your stay at Extended Stay America and for sharing your feedback. We hope you had a good stay overall. Our goal is to maintain the highest standards; therefore, we apologize that this was not your experience and regret falling short in a few areas. We appreciate you letting us know how we can improve. We hope to see you again and have the opportunity to make your next stay perfect in every respect.Sincerely,Hotel Management 

Business response:

Dear manuel, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites.We look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Jessica, We sincerely apologize for any inconvenience you experienced due to the water temperature on the day you arrived. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management