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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was overwhelmed and not very nice and had a sharp tone with me and other customers.
Business response:
Dear Sandra, Thank you for choosing us. Please accept our apologies for not providing the attentive service we strive to give every guest. Rest assured that this issue has been addressed with our staff and will not be repeated. We hope you will give us another chance to prove that we are committed to providing outstanding hospitality to every guest on your next stay. SincerelyHotel Management
The staff
Business response:
Dear Mohamed, Thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. We've shared your concerns with the management team, and we're following up to figure out where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will allow us to redeem ourselves in the future. Sincerely, HotelManagement
Clean and Comfortable Everything was clean and comfortable! Check-in and check-out were easy. Their continental breakfast consists of granola bars, hard-boiled eggs, yogurt, and coffee. They also have vending machines with snacks and drinks. It would be nice if they would add something like breakfast sandwiches or breakfast burritos that could be heated in the microwave. There was not any hot tea available that I saw.
Between 12am-3am, the occupant(s) of the room above rm 108 were making loud thudding noises. The front desk was alerted, but the noises were not abated. If we’d stayed another day, we’d have moved in the room above their room to exact payback!
Business response:
Dear thuy, Thank you for staying with us and sharing your experience. We are glad you enjoyed most of your stay; however, we apologize for the incident with one of our guests. On rare occasions, guests who do not adhere to the property rules concerning noise cause disturbance and annoyance to all those in the immediate vicinity. We regret that we could not resolve this immediately and for the inconvenience caused. Your concerns have been shared with our team, and we will take necessary measures to ensure such inconveniences ... read more
Good
Business response:
Dear Earl, we are delighted to know you had a good time with us. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 4.5 star rating with 1,093 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.