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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over I was pleased with my stay until I woke up and spent 5 minutes looking for the coffee maker. Then I saw the little sign indicating I had to call the front desk to have one delivered, the lady told me to come down and get it. Really? That was disappointed and the first time I have ever been to a hotel without one in the rooms. I was also sadly surprised to see NO conditioner next to the shampoo. Most people with hair beyond an inch or two need conditioner when washing their hair. Are you catering to men as your customers... read more
Business response:
Dear Amy, We appreciate your remarks about your recent stay at our hotel. We are glad your overall stay was pleasant. We strive to ensure that our guests leave completely satisfied, so we are sorry that we did not meet all of your expectations. While we are not a full-service hotel, we are centrally located and pride ourselves in offering clean and well-appointed accommodations for our guests’ comfort. We have noted your observations and will share them with the team for review and action. Thank you for your comments. We hop... read more
Good place to stay, however the daytime and late afternoon desk staff were very blah… no personality whatsoever. Unwilling to hold even a two sentence conversation. Very young, perhaps family members of owners. No polite greetings, no thank you’s,they could care less
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We apologize for the lack of warmth from our daytime and late afternoon desk staff. We will address your concerns and strive to provide exceptional customer service. Your feedback is appreciated, and we look forward to your return.Sincerely,Hotel Management
Great property loved it
Business response:
Dear Moses, Thank you for the wonderful review of Extended Stay America. We are thrilled to read about your stay and how much you enjoyed our beautiful property. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you on your next visit to our city.Sincerely,Hotel Management
Hotel and room was nice and clean, Area hotel was in had lots of choices for food and shopping. Good area
No Room Service. No room service. Had to carry towels to front desk and exchange. Room was never cleaned. Had to ask for and pick up toilet paper from front desk. Again, No Room service.
Business response:
Dear James, Thank you for choosing us for your recent visit to Tampa. We regret that you did not leave completely satisfied. We are grateful for your comments, as we are always open to feedback that can enhance our guest experience. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 3.9 star rating with 1,610 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.