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Extended Stay America Premier Suites - Titusville - Space Center
- Hotels
- Titusville, FL
About this business
Location details
4835 Helen Hauser Blvd., Titusville, FL, 32780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to stay I love the cleanliness of the room and the friendly staff
Business response:
Dear jesse, Thank you for your kind words. We are delighted to hear that you enjoyed the cleanliness of the room and found our staff friendly. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back to Extended Stay America for another wonderful stay.Sincerely,Hotel Management
The hotel facilities and decor are modern and new. It doesn't have carpet, which is ideal. The bad experience is that the air conditioning doesn't cool, the blinds don't go down and we had to sleep with bright light and the bathroom smelled bad (urine).
Business response:
Dear Yaines, Thank you for your feedback. We’re pleased you liked our modern facilities and decor. However, we regret the issues you encountered with the air conditioning, blinds, and bathroom cleanliness. Your comments are invaluable in helping us improve. We hope to have the chance to serve you better in the future.Sincerely,Hotel Management
Major construction on neighboring properties and roadd
Nothing
Business response:
Dear Amanda, Thank you for your feedback. We appreciate you taking the time to share your experience. We are always striving to improve and provide the best service possible for our guests. Your positive feedback motivates our team to continue delivering excellent service. We look forward to welcoming you back soon to Extended Stay America.Sincerely,Hotel Management
Great service Customer service was very good. Got a call asking how the room was. I’m not on to really complain but it did smell like smoke and the floors made my feet black. Other than that it was great. Service beats it though. Remote didn’t work so I called the front desk and he was upstairs within 5 mins to fix the issue.
Check in went smooth and easy, very small breakfast options, beer bottles were not picked up outside the property near parking spots, our camera caught our door opening twice while we were gone from the property but whoever it was didn’t enter fully into the room. Thought it was our extra towels being delivered but it was not. Nothing was taken from our room. Rating this hotel 3/5. Staff had little customer service skills could be better. The cleaning staff was nicer than staff at front desk says a lot about management.
Business response:
Dear Elizabeth, Thank you for sharing your experience with us. We're glad to hear that your check-in process went smoothly, but we apologize for any inconvenience caused by the limited breakfast options and cleanliness issues outside the property. We appreciate your feedback regarding our staff and will address this internally for improvement. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Titusville - Space Center
How is Extended Stay America Premier Suites - Titusville - Space Center rated?
Extended Stay America Premier Suites - Titusville - Space Center has a 4.4 star rating with 1,619 reviews.
When is Extended Stay America Premier Suites - Titusville - Space Center open?
Extended Stay America Premier Suites - Titusville - Space Center is open now. It will close tomorrow at 12:00 a.m.