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Extended Stay America Premier Suites - Titusville - Space Center
- Hotels
- Titusville, FL
About this business
Location details
4835 Helen Hauser Blvd., Titusville, FL, 32780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing
Business response:
Dear Amanda, Thank you for your feedback. We appreciate you taking the time to share your experience. We are always striving to improve and provide the best service possible for our guests. Your positive feedback motivates our team to continue delivering excellent service. We look forward to welcoming you back soon to Extended Stay America.Sincerely,Hotel Management
Great service Customer service was very good. Got a call asking how the room was. I’m not on to really complain but it did smell like smoke and the floors made my feet black. Other than that it was great. Service beats it though. Remote didn’t work so I called the front desk and he was upstairs within 5 mins to fix the issue.
Check in went smooth and easy, very small breakfast options, beer bottles were not picked up outside the property near parking spots, our camera caught our door opening twice while we were gone from the property but whoever it was didn’t enter fully into the room. Thought it was our extra towels being delivered but it was not. Nothing was taken from our room. Rating this hotel 3/5. Staff had little customer service skills could be better. The cleaning staff was nicer than staff at front desk says a lot about management.
Business response:
Dear Elizabeth, Thank you for sharing your experience with us. We're glad to hear that your check-in process went smoothly, but we apologize for any inconvenience caused by the limited breakfast options and cleanliness issues outside the property. We appreciate your feedback regarding our staff and will address this internally for improvement. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Management
Staff was helpful in getting my room ready earlier than expected. Site convenient to I-75 . Recently new hotel .
Business response:
Dear Lawrence, Thank you for your positive feedback! We're delighted to hear that our staff was able to accommodate your early check-in request and that you found our location convenient. As a recently opened hotel, we strive to provide excellent service and comfortable accommodations to all our guests. We appreciate your patronage and hope to welcome you back to Extended Stay America for another great stay in the future. Sincerely,Hotel Management
I didn’t like the breakfast,
Ok, access to restaurants in the area is not good.
Business response:
Dear denny, Thank you for your feedback regarding restaurant accessibility in our area. We apologize for any inconvenience this may have caused during your stay. While we strive to provide a convenient experience for our guests, we understand that dining options may not meet everyone's expectations. We appreciate your input and will consider ways to improve this aspect of our guest experience. We hope to welcome you back to Extended Stay America in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Titusville - Space Center
How is Extended Stay America Premier Suites - Titusville - Space Center rated?
Extended Stay America Premier Suites - Titusville - Space Center has a 4.4 star rating with 1,699 reviews.
When is Extended Stay America Premier Suites - Titusville - Space Center open?
Extended Stay America Premier Suites - Titusville - Space Center is open now. It will close tomorrow at 12:00 a.m.