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Extended Stay America Premier Suites - Ukiah
- Hotels
- Ukiah, CA
About this business
Location details
3101 N State St, Ukiah, CA, 95482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very clean, extremely quiet, front desk staff were friendly and helpful, the bed and pillows were comfortable, shower was great. Oddly, the kitchen was totally bare of any eating or cooking items...no dishes, no silverware, no pots or pans, etc. When I asked about it at the front desk, they showed me to a locked room where we could pick out what we needed. Is this normal? Also, the room only had one chair for eating. That said, we enjoyed our stay here.
Business response:
Dear Guest, Thank you for your feedback! We’re pleased to hear you enjoyed the cleanliness, quietness, and comfort of your room, as well as the friendly service from our front desk staff. We apologize for the inconvenience regarding the kitchen items. It is our standard practice to have guests request kitchenware, as we store them separately for cleanliness and safety. We appreciate your comments about the chair, and we will review our room setups. Thank you again, and we look forward to welcoming you back!Sincerely,Hotel Ma... read more
They allow us to have our dogs. :)
It's minimalist, but clean. Excellent walk in shower w good water temperature and pressure. Decent bed.
Business response:
Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We appreciate your feedback and are glad you found the room clean and the shower to your liking. A comfortable stay is important, and it’s great to know the water pressure and temperature meet your expectations. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
Clean Seemed like a newer place. Check-in was awkward as best price was on line. We got it but internet was super slow so it took a while. Room was clean but bare. No paper towels, no toaster. Reclining chair didn't .
Business response:
Dear Guest, We’re pleased to know the cleanliness of your room met your expectations and that the property felt newer. However, we regret that the check-in process was not as seamless as it should have been. Online booking delays can be frustrating, and we appreciate your patience. Additionally, we understand that a more well-equipped room would have enhanced your stay, and we will review the availability of essential amenities to serve our guests better. We would like the opportunity to serve you better in the future and ho... read more
Frequently asked questions about Extended Stay America Premier Suites - Ukiah
How is Extended Stay America Premier Suites - Ukiah rated?
Extended Stay America Premier Suites - Ukiah has a 4.6 star rating with 270 reviews.
When is Extended Stay America Premier Suites - Ukiah open?
Extended Stay America Premier Suites - Ukiah is open now. It will close tomorrow at 12:00 a.m.