Extended Stay America Premier Suites - Ukiah

Business response:

Dear Amit, Thank you for taking the time to review your stay at Extended Stay America. We're pleased to know your visit was a good one and that you enjoyed your time here. Your feedback means a great deal to us, and we hope to continue providing a consistently welcoming and convenient stay. It was our pleasure to host you, and we look forward to welcoming you back whenever your travels bring you to the area again. Sincerely, Hotel Management 

Business response:

Dear Christina, Thank you for the wonderful comments regarding your time at Extended Stay America. We're so pleased to know both visits have been comfortable and that you've found the environment clean and peaceful. It's always a pleasure to welcome returning guests, and we appreciate your continued trust in us. We look forward to providing the same consistent experience on your next visit. Sincerely, Hotel Management 

Business response:

Dear John, Thank you for sharing your experience. We're glad the room met your expectations for cleanliness and comfort. However, we're sorry your rest was disrupted by the sound of a barking dog. We understand the importance of a peaceful environment, especially at night, and your feedback will be shared with our team to help us better manage noise concerns moving forward. We appreciate the opportunity to host you. We hope you will give us a second chance to deliver the type of experience you should always expect from our h... read more

Business response:

Dear Guest, Thank you for sharing your experience at Extended Stay America. We’re pleased to hear you found your room inviting and well-maintained. It’s always our goal to provide a pleasant stay, and your kind words motivate us to keep delivering quality service. We look forward to welcoming you back for another comfortable visit soon. Sincerely, Hotel Management