Extended Stay America Premier Suites - Ukiah

Andrea 

on Expedia

9 months ago

Great kitchenette if you bring your own dishes I chose this because the website said hot breakfast included. There was no hot breafast. There was cheap packaged danishes. The coffee was from a thermas and was cheap tasting. Never again. 

sam 

on Expedia

a year ago

Upon arrival, we were informed that while our room was ready, their systems were down, preventing us from completing the check-in process. What made this situation even more frustrating was that the hotel staff did not communicate this issue to us earlier. We were left waiting for an entire hour with no updates or explanations. When we finally approached the front desk again, we were told that there was no timeline for when the system would be fixed. This lack of communication and transparency was incredibly disappointing. W... read more

Robert 

on Expedia

a year ago

breakfast was sold out @ 7:50 am 

Anonymous 

on Expedia

a year ago

The Owner is annoying! I don’t recommend this hotel in Ukiah, if you have family or friends as guest. The lady that owns this hotel will bother you. I had a visitor it was before 10pm and she made it very difficult and uncomfortable for my guest and I. She wanted my family member to pay to visit me. If this owner doesn’t want any guests in her hotel she should not be in business she was annoying. I only stayed there 30 minutes. I felt uncomfortably after that. I won’t be coming back. 

Jerremy 

on Expedia

a year ago

Terrible place The lady at the front desk was extremely rude. The hotel is a fancy motel 6 at best. It’s been remodeled but done terribly. I had trash still in my room, the hotel stunk, the shower head can spin 360, which is threaded in the wall, so possibly leaking behind the wall. The bed is extremely uncomfortable. The front desk lady nickel and dime me for extra charges that I was unaware of and honestly don’t know if they were legit. 

Jim 

on Expedia

2 years ago

I booked my room and I’m still standing at the lobby waiting for my room to show up. 15 min wait is a pain when you’re tired. 

joseph 

on Expedia

2 years ago

Bed Linens and Towels were unusable. Promised breakfast offerings were nowhere to be found. 

chris 

on Expedia

2 years ago

No bedspread, no box spring, cheap blanket, loud noises from heater and bathroom. No glassware , no wifi All that for 150$/per night