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Extended Stay America Premier Suites - Ukiah
- Hotels
- Ukiah, CA
About this business
Location details
3101 N State St, Ukiah, CA, 95482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to stop for a night.
This is a brand new facility. I loved the floors and furniture in the room. Staff was very accommodating. I would stay here again.
Thomas - Property was new, clean , location was perfect and staff was outstanding.
Brand new Brand new hotel. Just opened in June 2021. Very clean and modern.
Nothing unique here - a very basic room with no extras, no frills. The bed was not comfortable.
Business response:
Dear Roberta, Thank you for sharing your feedback following your recent stay at Extended Stay America. We appreciate your comments and are sorry to hear that the room did not meet your comfort expectations, particularly regarding the bed. Although our rooms are designed for simplicity and convenience, we understand the importance of a comfortable stay. Your feedback is invaluable, and we look forward to welcoming you back soon, so we can provide a more enjoyable experience. Sincerely, Hotel Management
The free breakfast was nonexistent and even worse, there was no coffee (at 8 am)!
Business response:
Dear Earl, We’re sorry the morning offerings did not meet expectations. Having something available to begin the day, especially coffee, is a comfort many guests count on. The concerns you mentioned have been shared with the team so we can make the necessary improvements. We appreciate you taking the time to share your experience. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hotel Management
We were very disappointed with this hotel. The towels were the size of postage stamps, had to ask for coffee in the morning since the coffee urn was empty. The young man acted like I was asking him to drive to Starbucks! They do not have a quiet time, we were kept awake until 3am by a large party on the floor above us. I will not be back.
Business response:
Dear Cyndi, Thank you for sharing your feedback. We sincerely apologize for the frustrations you experienced during your stay. We understand how critical small comforts like ample towels and fresh coffee service are, and we regret that these were not consistently available. Additionally, we are sorry for the disturbance caused by the noise late into the night. Your concerns are taken seriously and will be addressed with our team to improve future guest experiences. We appreciate your honesty and hope you might consider givin... read more
Frequently asked questions about Extended Stay America Premier Suites - Ukiah
How is Extended Stay America Premier Suites - Ukiah rated?
Extended Stay America Premier Suites - Ukiah has a 4.2 star rating with 455 reviews.
When is Extended Stay America Premier Suites - Ukiah open?
Extended Stay America Premier Suites - Ukiah is open now. It will close tomorrow at 12:00 a.m.