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Extended Stay America Premier Suites - Ukiah
- Hotels
- Ukiah, CA
About this business
Location details
3101 N State St, Ukiah, CA, 95482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed Linens and Towels were unusable. Promised breakfast offerings were nowhere to be found.
Business response:
Dear joseph, Thank you for your feedback on your recent stay. We apologize for the issues with the linens and towels and the inconvenience with breakfast. We will address these concerns with our team and strive to provide a better experience for our guests in the future. Please let us know if there is anything else we can do to make things right. We hope to welcome you back soon.Sincerely,Hotel Management
No bedspread, no box spring, cheap blanket, loud noises from heater and bathroom. No glassware , no wifi All that for 150$/per night
Business response:
Dear Chris, Thank you for taking the time to share your experience with us. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management
Hidden recording devices, don’t stay here! The front desk was very rude and not welcoming, Tried making us book another separate room for my 2year old rather than letting us pay for an extra person. The front desk also commented on a private conversation we had while in the restroom. We ended up leaving and making a police report because we felt violated as if we were being recorded , DO NOT STAY HERE
Business response:
Dear Tammy, thank you for choosing our hotel. Please accept our apologies for not providing exceptional hospitality during your stay. Our intention is never to disappoint a guest; your feedback is essential to us. We hope you will return to experience us as you should have on this visit. Thank you again, and safe travels. Sincerely, Hotel Management
The room has not been cleaned properly. It had trash in there. It had very limited amenities. The staff was nice.
This was a new hotel, however, it was very noisy, with really thin walls that you can hear the other guests. Literally got no sleep. Also, I was in my car at night and one of the staff members was just spying the whole time, employees are pretty nosey at this hotel. Upon check-in, I asked for the top floor and was denied that although there were only a few guests at the hotel. They also do not have a pool and do not serve breakfast. I would say that the location felt pretty unsafe to stay at.
Frequently asked questions about Extended Stay America Premier Suites - Ukiah
How is Extended Stay America Premier Suites - Ukiah rated?
Extended Stay America Premier Suites - Ukiah has a 4.2 star rating with 455 reviews.
When is Extended Stay America Premier Suites - Ukiah open?
Extended Stay America Premier Suites - Ukiah is open now. It will close tomorrow at 12:00 a.m.