This profile has been claimed by the business owner or representative.
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Friendly staff.
Business response:
Dear Corey, It's wonderful to hear you were warmly welcomed during your stay! Our team takes pride in creating a hospitable environment, and we're so glad that stood out to you. At Extended Stay America, we aim to make each visit as pleasant and comfortable as possible. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
The bathroom floor was clearly not cleaned, and there was someone next store who was outside of their room talking to themselves.
Business response:
Dear Kendra, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are sorry that this was your experience. We are committed to making sure this does not happen again. Furthermore, we regret learning about any issues from the neighboring room and hallway. We want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you once more, and we hope to see you again. Sincerely, Hotel ... read more
The young lady representative with the short hair was exceptionally helpful and polite. She offered extra time if needed to check out even though we did not need it. The location did not have pool or Jacuzzi which was unfortunate, we would have indulged, but that was not why we were there. The restaurant are in quick proximity which we loved. The vending machine was pricy, a bag of chips was $4.05. The rooms are a bit older and shower had paint peeling and the shower head sprayed weird but the sleep was good and comfy and th... read more
Business response:
Dear Nija, We're glad to know the service provided by our team member made a positive impression and that you enjoyed a comfortable night's rest. While we understand that some amenities weren't available during your visit, we're pleased that the convenient location and reliable hot water helped make your stay more enjoyable. Your feedback about the room condition and vending prices is greatly appreciated, and we'll share it with the relevant teams as we continue to work on improvements. Thank you again for choosing our hotel... read more
Buen lugar
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 772,580 reviews.
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.