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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay was okay. The cleanliness of the room as a whole needs work.
Business response:
Dear Sheybrele, Thank you for your feedback and for choosing to stay with us. We’re glad to hear your stay was okay, but we sincerely apologize that the overall cleanliness of the room did not meet your expectations. A clean and comfortable environment is our top priority, and we regret that we fell short during your visit. Your comments have been shared with our housekeeping team to ensure more thorough inspections and attention to detail moving forward. We truly appreciate you bringing this to our attention and value your ... read more
Nao foi condizente com as fotos, café da manhã e a limpeza tb.
Business response:
Dear Lais, Thank you for sharing your feedback. We are truly sorry your experience did not meet our expectations. We understand how disappointing it can be when the overall impression differs from what was anticipated, and we sincerely apologize for this discrepancy. Your comments have been shared with the relevant teams as we continue to work on providing a consistently positive and comfortable stay for all. We appreciate you bringing this to our attention and regret any inconvenience this may have caused. We hope you will ... read more
We have stayed at this location and many of their other locations fairly frequently the lady informed us you have to check in before 11. We have never run into this issue before as we call and inform them we are coming form hours away and they say somebody is always here
Business response:
Dear Christi, Thank you for your continued loyalty and for sharing your experience. We sincerely apologize for the confusion regarding the check-in time during your recent visit. While we do strive to accommodate late arrivals, communication and consistency are key, and we’re sorry this was not your experience. We’ll be reviewing our procedures and team communication to ensure clarity moving forward. We truly appreciate you choosing our locations and value your feedback. We look forward to welcoming you back with a smoother ... read more
Exceptional service
Front desk man was courteous
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 772,580 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.