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550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Meets all what we need for an overnight stay. What takes it up a notch would be the unmatched service of Desiree B. She made sure that our stay was pleasant and that we get what we needed. We arrive atleast 1 hour before the designated check in and the room was already ready. Price is also the most justified within the 10 mile radius of Levis stadium.
Business response:
Dear Sausan, Thank you for the fantastic review of Extended Stay America. We're glad to know the property met your needs for an overnight stay and that the early check-in and value made your visit even more convenient. We truly appreciate your recognition of the outstanding service provided by Desiree B. Providing a smooth, welcoming stay is what we aim for, and we're pleased it made a difference during your time with us. It was a true pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Man... read more
The staff and cleanliness
Business response:
Dear Sabrina, Thank you for your kind feedback. We are truly pleased that you had a positive experience during your stay at Extended Stay America. We take great pride in our staff and the cleanliness of our facilities, and we are glad to know that we met your expectations. It was our honor to accommodate you, and we look forward to the opportunity to welcome you back for another enjoyable visit. Sincerely, Hotel Management
Room was comfortable. Nice and clean . I front desk was more than helpful.
This was a great place to stay. We made reservations, & we arrived just after midnight. Someone from a car called to us when we walked to the door. The door was locked, & the front desk person was in a car out front. She came inside & checked us in. The room was clean & quiet. The breakfast was mainly just a coffee bar, but it was enough for us. There is no shelter or porch at the entrance, so this may be a bit confusing to some guests.
Dirty
Business response:
Dear Daniel, Thank you for sharing your thoughts about your recent stay. We appreciate your positive remarks and are sorry to hear that the cleanliness standards did not meet your expectations. Please be assured that your concerns have been taken seriously and will be addressed with our housekeeping team for immediate attention. We are committed to providing a more comfortable and welcoming experience and hope to have the opportunity to exceed your expectations during a future visit. Sincerely, Hotel Management
Business response:
Dear Kristan, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and enjoyable atmosphere for all our guests, and we are delighted to know you had a pleasant stay. It was our pleasure to host you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The price for our two night stay was reasonable. We appreciated having a kitchenette, including a full size refrigerator, microwave, cooktop, and the option to customize the kitchen with the additional items we would need during our stay.
Business response:
Dear Patrice, We're glad to know you found the rate for your stay to be budget-friendly and that the in-room kitchenette added value and comfort to your experience. We're pleased this setup worked well for you. That said, we also recognize that we still have room to improve. We appreciate the opportunity to host you and hope to offer an even better experience next time. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Management
Peaceful
Business response:
Hi Jerico, Thank you for your feedback! We are glad to hear that you had a peaceful stay. We appreciate your rating and hope to make your next experience even better. We look forward to welcoming you again soon!
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 772,368 reviews.
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.