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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The person who checked me in was very helpful
Business response:
Dear Kayleb, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality, and we’re glad to hear that our team member made a positive impression during check-in. We enjoyed hosting your stay and hope to continue being your hotel of choice when your plans bring you to our area. Sincerely, Hotel Management
Smelled like someone had smoked in the unit previously. Bathroom floors and sink were in poor shape. Bed was comfortable and seemed clean.
Business response:
Dear Tanner, Thank you for your candid review. We apologize for the unwelcoming environment you outlined about your room, as well as the bathroom floor and sink; thank you for bringing this to our attention. Our team will be informed about these issues accordingly. We are glad that you enjoyed other aspects of our hotel, including our comfortable beds. Your comments will help us improve our services and accommodations. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely,... read more
Staff was very nice and helpful. The rooms were nice and clean. We had a little hiccups with checking in, but everything else was great!
Business response:
Dear Sarah, We are delighted to hear that the team made a positive impression and that your space felt welcoming and well-maintained. We truly appreciate your patience during check-in and apologize for the hiccup. At Extended Stay America, we’re always working to make each stay smoother, and it’s great to know the rest of your visit was enjoyable. We’d love to welcome you back again for an even better experience! Sincerely, Hotel Management
Friendly
Front desk staff was helpful.
Kind staff. Kinda stinky hotel
Business response:
Thank you for your rating! We're glad you had a positive experience and hope to welcome you back soon.
Me & My Husband have stayed there twice & each time has been pretty good. Very clean & Quiet.
Bathroom door hinges should be reversed in my opinion.
Business response:
Dear Anne, Thank you for sharing your feedback. We truly appreciate your thoughtful observation and your willingness to offer suggestions for enhancing the guest experience. We are sorry to hear that certain aspects of the room layout affected your comfort, and we will certainly consider your comments as we look to improve our accommodations. Your input is valuable to us, and we hope to welcome you again for a stay that better aligns with your expectations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 772,580 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.