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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotel was in the midst of a major renovation so not many rooms available. Front desk staff very nice and made big effort to get us in the best room available.
Business response:
Dear Kathlin, Thank you for sharing your experience! We truly appreciate your patience and understanding as we work through our renovations. We are glad to hear that our associates made a positive impression and went the extra mile to ensure you were placed in the best available room. We are excited about the improvements underway and hope you will return to enjoy the refreshed spaces once upgrades are completed. Sincerely, Hotel Management
We checked in, the room was missing bedding for the sofa bed. Called front desk, they took care of it right away. The hallways had an odd nasty smell to them. The GFI outlet in the bathroom was broken and we forgot to notify the front desk, so if you read this, the outlet buttons were cracked and not functioning. Otherwise the room was clean, and did not smell. We only spent time in the room to sleep as we were attending a family function in the area. It was satisfactory for our visit. Thank you
Business response:
Dear Terry, Thank you for taking the time to share your experience. We’re glad to hear that your room was clean and that our front desk team was quick to assist you. However, we sincerely regret the hallway odor and the issue with the bathroom outlet. Your feedback helps us identify areas for improvement, and we will ensure that our maintenance team addresses these concerns. We appreciate your insights and are grateful that you chose to stay with us. We hope to welcome you back for an even better stay in the future! Sincerel... read more
I like is perfect to me
Business response:
Dear Klaudia, We are delighted to hear that your stay was just right for you! It means a lot to know you had such a positive experience. Thank you for choosing Extended Stay America—we truly appreciate your kind words. We look forward to welcoming you back for another great visit whenever your travels bring you our way! Sincerely, Hotel Management
Hot water was weak. Almost could not shave.
Business response:
Dear Michael, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the water temperature during your stay. A consistent and comfortable experience is important, and we regret that this aspect fell short. Your comments have been shared with our maintenance team to ensure prompt attention and resolution. We appreciate you bringing this matter to our attention, and we hope to welcome you again at Extended Stay America. Sincerely, Hotel Management
Every evening we had to have new keys made, to access room, for nights in a row.
Business response:
Dear Dave, Thank you for bringing this matter to our attention. We are genuinely sorry for the inconvenience you experienced with your room key during your visit. A smooth and dependable stay is always our goal, and we regret that this was not reflected in your experience. Please know that your feedback has been shared with our maintenance team to help ensure greater consistency for future guests. We value your comments and appreciate the opportunity to improve. We hope you will consider staying with us again so we may provi... read more
This property is clean, well staffed, and conveniently located in the great plaza of Secaucus.
estuve solo una noche
Business response:
Dear Silvia, Thank you for being our guest at Extended Stay America. We're glad to know your experience was a good one and that everything met your needs during your brief visit. Whether you're stopping by during a trip or planning a longer stay in the future, we aim to provide a clean, comfortable space with friendly service each time. We hope to have another opportunity to welcome you back whenever your travels bring you this way again. Sincerely, Hotel Management
I really liked that the front desk staff were so helpful and friendly 😊
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,461 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.