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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was clean and staff were pleasant.
Business response:
Dear Nancy, We are delighted to hear that you had such a wonderful experience at Extended Stay America and found our property to be exceptionally well-maintained. We are also pleased that you acknowledge our dedicated staff for their exceptional service. Your kind words are a testament to our commitment to providing our guests with the highest level of comfort and satisfaction. We can’t wait to welcome you back for another memorable stay! Sincerely, Hotel Management
The pictures did not reflect the true nature of the property. PROS: easy check-in. Very comfortable bed. Windows that open fully. Full kitchenette. 24 hour reception. CONS: Dirty carpet. Odd smell throughout entire building. Shower head detached from the wall. No true amenities or breakfast
Business response:
Dear Patricia, Thank you for sharing your experience. We are glad to hear that you found the check-in process smooth, the bed comfortable, and that the kitchenette and 24-hour reception met your needs. However, we sincerely apologize for the issues you encountered with cleanliness, odors, and the shower. Your feedback has been shared with our team to help improve the overall condition of the property. We hope you consider staying with us again in the future so we can provide a more enjoyable and thoroughly satisfying experie... read more
Staff is very nice and welcoming and clean room.
Business response:
Dear Roxanne, Thank you so much for taking the time to share your review with us. We’re absolutely delighted to know that you had such a pleasant stay and that our staff made you feel welcomed and well cared for throughout your visit. Our team takes great pride in creating a warm and friendly atmosphere where guests can truly relax and feel at home. It’s also wonderful to hear that you found your room to be clean and comfortable, maintaining high standards of cleanliness and comfort is something we’re deeply committed to. Yo... read more
Convenient location, clean room, great pricing if you are on a budget!
Business response:
Dear Timothy, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you enjoyed our outstanding service and convenient location and found us to be an excellent value for the area. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again the next time you are in Richmond. Sincerely, Hotel Management
Very nice staff thank you
Business response:
Dear olivia, Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff to be very nice and accommodating. Guest satisfaction is our top priority, and it is always rewarding to know that our team made your stay more comfortable and enjoyable. Your kind words will be shared with our staff as encouragement to continue providing exceptional service. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America for another pleasant stay in the futur... read more
Great
had a few minor issues such as staff accidentally keying into our room once without knocking (we were right next to the staff laundry room, so understandable mistake). facilities and breakfast offerings were pretty minimal, but overall it was a positive experience. the room and halls were very clean, rates were cheap, room included a full kitchenette, and the location was great. staff were also very polite and helpful, and allowed us to check in 2 hours early
Business response:
Dear Owen, Thank you for sharing your experience. We’re glad to hear that your stay was overall positive and that you appreciated our clean rooms, convenient location, and helpful staff. It’s great to know that the early check-in and kitchenette have been added for your comfort. However, we apologize for the unexpected room entry and the limited breakfast options. Your feedback is valuable and will help us improve both our service and amenities. We hope to welcome you back again soon to Extended Stay America! Sincerely, Hote... read more
Room was very clean, loved the wood floors throughout. The only issue was the hallway smelled like smoke. Someone on our floor was smoking in their room.
Business response:
Dear Jennifer, Thank you for your kind words about Extended Stay America. We're glad to hear that you enjoyed the cleanliness of your room. It’s always great to know when our efforts to provide a comfortable space are appreciated. However, we’re sorry about the smoke odor in the hallway. We take our non-smoking policy seriously, and your feedback has been shared with our team to ensure better enforcement and a fresher environment for all guests. We appreciate your input and hope to welcome you back for an even better stay. S... read more
Late night arrival, Helpful staff at the desk when I arrived. Easy check-in, and the room was clean with everything I needed for a basic night’s stay. The bed was very comfortable.
Business response:
Dear Paula, We are glad to hear our team made your late-night arrival smooth and welcoming! It is wonderful that your room provided the comfort and essentials you needed for a restful stay. At Extended Stay America, we aim to make every guest feel at ease and well cared for. Thank you for sharing your experience, and we look forward to hosting you again on your future visits. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,223,802 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.