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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hotel was nice, room needed to be more thoroughly cleaned
Business response:
Dear Eric, Thank you for your feedback and for choosing to stay with us. We're glad you found the hotel nice and appreciate your kind words. We sincerely apologize that your room was not cleaned to the high standards we aim to maintain. Your comments have been shared with our housekeeping team to ensure greater attention to detail moving forward. Guest comfort and satisfaction are our top priorities. We value your input and look forward to providing an improved experience in your future stays. Sincerely, Hotel Management
Muy confortable!
Business response:
Dear Juan, Thank you for choosing Extended Stay America and sharing your experience. It's a pleasure to know that you enjoyed all that we have to offer. We appreciate your patronage and look forward to the opportunity to host you again in the future. Sincerely, Hotel Management
clean room
Business response:
Dear zack, Thank you for mentioning how impeccable your room was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to continue doing great work! It was our pleasure to host you here at Extended Stay America, and we look forward to welcoming you back for another fantastic stay. Sincerely, Hotel Management
The room was pretty gross. Weird hairs everywhere. Strange smells in the room. Overall it felt pretty run down.
Business response:
Dear Stephen, Thank you for taking the time to provide your feedback. We sincerely apologize for the condition of your room and the discomfort it caused during your stay. It is disheartening to see such comments, as this is far from the experience that we want our guests to have. Your input is invaluable to our improvement efforts, and we hope you'll consider giving us another chance to provide a better experience. Sincerely, Hotel Management
Not bad! For the price this is a good option if you are in the area. Obviously it’s a budget motel so you know what you’re getting into, but it was quiet, relatively clean, and no bed bugs- that’s all I care about in a motel. 7.5/10
Business response:
Dear Alex, Thank you for choosing Extended Stay America and for taking the time to share your remark. We're glad to hear that you found our hotel to be quiet, clean, and pest-free. We appreciate your honesty and will consider your comments as we continually work to improve our facilities and services. We strive to provide the best value for your hotel experience and appreciate your feedback. Thank you again for your stay and your input. We hope to welcome you back. Sincerely, Hotel Management
Unfortunately, the pool has been closed! The person who stayed the room before us, smoked and you could smell that covered up by bleach. The staff were very nice and helpful. The room was pretty comfortable.
Family & pet friendly. Love that it has full sizs refrigerator and a 2 burner stove!
Business response:
Dear Darryl, Thank you for including Extended Stay America in your travel plans. We're delighted to know you enjoyed the convenience of the in-room kitchen setup, especially the full-size refrigerator and stovetop. It's wonderful to hear that the property felt welcoming for both your family and your pet. Creating a space that's comfortable for everyone is always our goal. We appreciate you choosing to stay with us and hope to welcome you back again soon for another easy and enjoyable visit. Sincerely, Hotel Management
Business response:
On behalf of the entire team at Extended Stay Premier Suites, I wanted to extend our heartfelt thanks for choosing to stay with us. It was truly a pleasure to have you as our guest. We are delighted to hear that you had a positive experience during your stay. We strive to provide the best possible service, and your feedback is a wonderful affirmation of our efforts. Thank you once again for your kind feedback. We look forward to welcoming you back to Extended Stay Premier Suites soon. If there is anything we can do to make y... read more
The customer service was great. The room was functional. The area around the hotel was busy and so it was a bit loud but the laundry facilities were great and easy to use.
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,594 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.