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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Breakfast time on the weekend wasn't late enough. Additionally, did not have coffee at 0930AM.
Business response:
Dear William. Thank you for choosing Extended Stay America. We appreciate your high rating. Your satisfaction is important to us, and we are glad you had a pleasant stay overall. Your feedback is invaluable to us. It was lovely hosting your visit. We look forward to seeing you again anytime soon! Sincerely, Hotel Management
Business response:
Thank you so much for choosing to stay with us and for sharing your positive experience! We are thrilled to hear that you enjoyed your time here. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We hope to welcome you back soon for another delightful stay. Safe travels and best wishes!
easy check in
Business response:
Dear Roger, We’re glad to hear that your check-in experience was smooth and hassle-free! Our team works hard to make the arrival process as seamless as possible, and we’re glad it met your expectations. We hope you had a wonderful stay, and we’d love to welcome you back whenever you visit again. Sincerely, Hotel Management
easy
Had a great time at the hotel. Staff are all excellent and friendly.
Quiet and clean
Pretty nice place for the price. Ive paid higher nightly rates in multiple places in Oakland/Alameda and they weren't as nice and a few even came with unexpected bloodsucking bedmates that didnt even include a happy ending. No bedbugs or roaches in an Oakland area motel is like a mansion. Praise Buddha.
Room The rooms smelled like smoke and it was really dirty with red stains on the mattress ):
Business response:
Dear Estefania, Thank you for being our guest and sharing your concerns with us. We sincerely apologize that your room did not meet your expectations. Ensuring a welcoming and well-maintained space for every guest is our top priority, and we regret that your experience fell short of our standards. Please be assured that your feedback has been shared with the relevant team to address these issues promptly. We appreciate your input and hope you will consider giving us another chance to deliver the quality care you deserve duri... read more
The Wifi speed is about 1 Mbs, but was at 0.01 Mbs for a while. When I complained about it, I was given a number to call, rather than them calling it. When watching YouTube or Netflix on the TV, the picture often freezes. They don't clean your room or provide any real service unless you pay extra for it. There is no exhaust fan in the bathroom. Other than those things, it was fine. It is nice to have a stove, sink and refrigerator in the room.
Business response:
Dear Lyle, Thank you for your feedback. We’re sorry that your stay did not fully meet your expectations. While we aim to provide a convenient extended stay experience, we understand your disappointment regarding the lack of daily housekeeping. Our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. We appreciate you sharing your experience, and we’ll continue working to improve our service and ameniti... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 769,600 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.