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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hallway smelled bad; they don't have Splenda or diet sugar for coffee. It was a good hotel, but I could be better.
Business response:
Dear Cinthya, Thank you for your feedback. We appreciate you sharing your experience with us. We’re glad to hear that you found the hotel to be good, but we also recognize there are areas where we can improve. We apologize for any inconvenience caused by the hallway odor and the lack of alternative sweeteners for coffee. Your feedback is valuable, and we will take it into consideration as we continue to work on enhancing our guest experience. We hope to welcome you back in the future and provide an even better stay. Sincerel... read more
Did not like or dislike anything about the property
Business response:
Dear Rodney, Thank you for taking the time to share your thoughts. We appreciate your stay with us and understand that your experience may not have left a lasting impression either way. While we are glad nothing caused major concern, we also recognize the opportunity to provide a more memorable and engaging visit. Your feedback is valuable as we continue to refine our services. We hope to welcome you back and offer an experience that exceeds expectations. Sincerely, Hotel Management
It was a great solo gateway
Business response:
Dear Alexandra, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your vacation. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management
Excellent experience
Business response:
Dear Rozena, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
good
Business response:
Dear Betsey, Thank you for reviewing your stay at Extended Stay America. We’re glad to know your experience was a pleasant one. It’s always rewarding to hear from guests who had a comfortable visit, and your feedback encourages us to continue providing a welcoming atmosphere. We hope to have the opportunity to host you again soon and deliver an even more enjoyable stay next time. Sincerely, Hotel Management
All time odor smoking
Business response:
Dear Ramon, Thank you for staying with us and informing us about the smoke issues you encountered. Our hotel policy prohibits smoking in certain areas of the property. We appreciate you letting us know so we can address the issue. Apart from this, we hope you had a satisfactory experience with us. It was a pleasure hosting you, and we hope to have you back for the outstanding stay you deserve. Sincerely, Hotel Management
It is ok
Business response:
Dear Vinay, Thank you for your feedback. We appreciate you taking the time to share your thoughts and hope to exceed your expectations on your next visit. Sincerely, Hotel Management
My stay at this hotel was absolutely amazing! I was here for about 2–3 weeks and every day I was met with kindness, cleanliness, and outstanding service. The staff is truly what makes this place special. Melba was always so sweet and welcoming — her smile and positive attitude brightened my mornings. Adrienne, the manager, runs a fantastic team. She even reached out personally to make sure everything was going well, which shows just how much they care about their guests. From the fresh-smelling hallways to the well-kept room... read more
Business response:
Dear Dominique, It’s wonderful to hear that your experience felt so warm and welcoming! We are happy Melba and Adrienne helped make your extended visit feel like more than just a place to stay. The sense of connection you described truly reflects the atmosphere we strive for at Extended Stay America. Thank you for your thoughtful words. We would be delighted to welcome you back anytime! Sincerely, Hotel Management
cost is higher than quality
Business response:
Dear Ivan, Thank you for taking the time to post a review of your time with us. We are sorry to learn that our accommodations did not meet the value you were hoping for. We regret your disappointment, yet we are grateful for your patience overall. It was a pleasure to have you as our guest, and we hope to exceed your expectations the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 769,154 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.