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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hotel ripping off my electric tea kettle The inside of the room was clean and nice. But the corridor outside was carpeted and it smell and has a lot of stain. We checked in around 10pm. When we walked to our room on the first floor, there were many dogs barking as we passed by other rooms. After we settled into our room, we can still hear dogs barking until it finally quiet down after midnight. We checked out on 8/30/25 and we left a glass electric tea kettle in the room. We noticed the missing kettle on 9/21/25 and I called... read more
Business response:
Dear Guest, Thank you for sharing your experience. We’re pleased you found the room clean and comfortable, though we regret that other aspects of your visit fell short of expectations. We understand your frustration regarding the kettle, and your concerns have been shared with our team. Please know your comments are important, as they help us improve situations like this with greater clarity. We apologize for any confusion and inconvenience you encountered. We hope to have the opportunity to make your next stay with us outst... read more
The room was very clean and loved the convenience of kitchen supplies for cookware and eatery. Wonderful accommodating staff … Their tech guy even accommodated my daughter’s PlayStation to set-up for play while there on our stay. Parking is great and the place is quiet. Laundry room is another wonderful amenity. Loved it here and would highly recommend to anyone😊❤️👍
Business response:
Dear Christie, We are thrilled to hear how much you enjoyed the thoughtful touches and helpful service during your visit! It is wonderful to know our team went the extra mile to make your stay at Extended Stay America feel effortless and welcoming. Your kind words mean so much to us. We look forward to welcoming you back soon for another relaxing and enjoyable experience. Sincerely, Hotel Management
Staff members were very helpful and nice
The front desk staff and cleaning staff were very helpful. The place needed maintenance and the furniture was worn, although the king size bed was very comfortable.
Breakfast was minimal but everything else good
Fácil para estacionarse , mucho espacio
Business response:
Dear Edgard, We’re glad to hear you enjoyed the convenience of parking during your visit. At Extended Stay America, we aim to make every stay as comfortable and hassle-free as possible, and it’s wonderful to know this was part of your experience. Your feedback is appreciated, as it encourages our team to continue providing thoughtful service. We look forward to welcoming you back for another pleasant stay. Sincerely, HotelManagement
Clean room .Pleasant staff .4 th floor hallway smells like Garlic and wet dog Hair .Carpeting needs to be changed ASAP .Front desk staff could smile a little more .
Business response:
Dear Todd, Thank you for sharing your feedback. We are pleased to hear that you found your room well-maintained and that our staff made your stay memorable. We sincerely apologize for the issues you encountered in the hallway and with the carpet, and we understand how these concerns can affect the overall experience. Your observations regarding the front desk service have been noted, and we will share them with the team to enhance the guest experience. Ensuring the comfort and satisfaction of our guests is our unwavering com... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,004 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.