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268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, tidy, rooms with friendly staff. I wish all places were like this!
Business response:
Lisa, thank you for choosing Extended Stay America for your needs. We are delighted to read you like our well-maintained property and the courteous service provided by our staff. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
It was not a double pull out sofa. Only one person was able to sleep on that.
Business response:
David, thanks for being our guest. We are very sorry for the problem you experienced with the sofa bed and regret the inconvenience it caused. We hope to have another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Pleasant Had to change rooms second day-noisy air conditioning and ice maker, and noisy traffic- rm 207. Moved to rm 108 much better.
Business response:
Valerie, thanks so much for your review of Extended Stay America. We are glad to read you had a comfortable stay. However, we are sorry for the maintenance issue you experienced and that our staff resolved it to your satisfaction. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management
No frills hotel Very plain, very no frills. It’s worth the money. Have to request any plates, cutlery cooking supplies no paper towel, soap etc that normally come with a room like this.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked your room and found us to be a good value. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Strong smell Room had a strong smell, presumably from a prior guest's cooking.
Business response:
Thanks for the feedback about your visit to our hotel. Although you had a good stay with us, we apologize for the inconvenience you had in your room. The feedback for the odor is shared with our housekeeping team to do a deep cleaning of your room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
clean, breakfast, friendly staff. Only downside--airport transportation. They only run weekdays...and even then it is very limited time frames. Uber is about eight to ten.
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our well-kept property and courteous service. However, we are sorry for not meeting some of your expectations. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
A party I didn’t want to attend I guess you get what you pay for. The room I stayed in smelled like the clothes someone had worn to a smoking and drinking party the night before. I should have asked to change rooms, but I was too tired. Definitely not memorable....or maybe yes, but not in a good way.
Business response:
Arnold, thank you for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have discussed your concerns with our housekeeping team and has asked them to deeply clean the room in order to remove the smell. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Very hard to find this place due to 3 extended stay facilities beingbin the area. However, the West Warwick extended stay staff directed us in the right direction. Very pleasant staff and very helpful staff when we arrived here.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,773 reviews.
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.