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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were crackers in the sofa bed and no bedding for it in the room.
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Business response:
Jason, thank you for staying at Extended Stay America and sharing your wonderful rating. We are happy we met all your expectations, and we hope to have the pleasure of hosting you again when your travels bring you back this way. Sincerely, General Manager
Friendly staff... our only complaint was there was not enough bedding for the pull out bed, and they had run out of complementary shampoo.
Business response:
Thank you for sharing your experience of your stay at Extended Stay America. We're pleased to know you had a comfortable stay with us and that our cordial team served you well. However, we're sorry for the inconvenience you had with the pull out bed and lack of in-room amenities. We value your business and look forward to seeing you back soon. Sincerely, General Manager
Very convenient for traveling Nice and clean rooms. Very nice and welcoming staff who go out of their way for a guest. I'm going to recommend this hotel to a friend in the future and also stay there again.
Business response:
Ray, thank you for sharing your wonderful comments about Extended Stay America. We are delighted to read you has an amazing time here and were impressed with the service provided by our courteous associates. Your compliments will be shared with the entire team for a job well done. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
not impressed There was hair in the Bathtub and on the tolet. Breakfast was just a cheap muffin and or ganola bar, they shouldnt even bother offing that it's more of a snack than a breakfast.
Business response:
Mark, thank you for sharing your candid comments. We apologize for the cleanliness issues you encountered in your room. I have immediately brought this to the attention of my housekeeping team for review and action. I have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We regret the inconvenience caused and hope you will consider giving us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Providence - Airport and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America - Providence - Airport. Sincerely, General Manager
A.c. was not on when we got into room, it was over 85 degrees and took a couple hours to cool down. The hallway smelled of curry and the room smelled like it had been smoked in. Soda machine was out of alot of selections.
Business response:
It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We will share your concerns with the respective teams to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to provide you with better experience Sincerely, General Manager
Vacation in Warwick. I chose this hotel because it was close to my family's house that I was visiting. I had not seen them for about 25 years. I was even happier when it ended up being walking distance to my family's house. The room was great, with a full size fridge and kitchen, you just cant go wrong, everything is there you may need. I would recommend Extended Stay to others and am planning on coming back before the year is out.
Business response:
Denise, thank you for the fantastic review of Extended Stay America - Providence - Airport. We are delighted to read you liked your well-equipped room and our location which was perfect for your needs. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,773 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.