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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was wrong the room ,staff ,the place was duty i regret that i stayed in that hotel
Business response:
Dear Guest, Thank you for sharing your feedback regarding your stay. We understand your experience felt very disappointing, and we regret falling short of your expectations. Your comments will be shared internally, so attention can be given to the outlined areas needing attention. We appreciate you taking the time to express your concerns and regret that your stay left this impression. Sincerely, Hotel Management
Awful
Business response:
Dear Daniel, Thank you for sharing your feedback. We sincerely regret that your experience fell far short of expectations. Your comments will be shared with our team to identify areas where improvements are needed so future stays can meet the comfort, convenience, and service our guests deserve. Sincerely, Hotel Management
had reservations for 2 rooms, clerk only showed 1 room. had to show her my receipt . 1 queen bed and a pull out sofa as we r a family of 6. 1 room did not have anything where the sofa bed should have been. the one that did have the sofa was was stained and filthy! the hotel is run down, smells, someone vomited right outside the front door. not even close to worth the money i spent on these rooms!! never ever again! very disappointing
Business response:
Dear Tracey, Thank you for sharing your experience. We understand the challenges you described, including the confusion with room reservations and the overall property condition, which impacted your comfort. Please accept our apologies for the inconvenience this may have caused. Guest comfort and a well-maintained environment are very important, and your observations will be shared with our team. We appreciate your input and hope that future visits will provide a more seamless and enjoyable experience. Sincerely, Hotel Manag... read more
Terrible experience. Checked in and checked out. Thr smoke detector kept chirping. Room smelled bad. I left.
Business response:
Dear Joseph, Thank you for taking the time to share your experience. We sincerely regret that your stay was disrupted by issues with the smoke detector and room condition, as every guest deserves a comfortable and hassle-free visit. While some situations can arise unexpectedly, we understand how frustrating this must have been and apologize for the inconvenience it caused. Your feedback has been shared with our team to help ensure these concerns are addressed promptly and that future stays meet the high standards we aim to u... read more
We were greeted at check-in with a sign that said helping another guest be back soon. It was not soon. The room is tired and dated. There are no washcloths or hand towels in the bathroom. There are no Kleenex in the bathroom. You have to ask for shampoo at the desk. I would have but I was taking a shower at 11 pm and the front desk is gated and locked. Thankful we didn't do a late check in.The TV remote doesn't work.
Remote didn’t work on tv. Took a 100 hold on my CC still on credit card 48 hours after check out.
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,773 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.