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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I rented this room for my daughter who has seizures and when I tried to call my daughters room I find out that her phone wasn’t even hooked up because of the hotel putting a new system in and I was not very happy about that. Please in the future if the phone is not working in the room then at least have the courtesy of letting the person know before hand. Thank you.
Business response:
Patricia, thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Business response:
Holdina, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Danielle, we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Missing the basics I feel that my room should have had a few basic amenities in it, like a coffee maker. Also the morning coffee set up in the lobby could have been better stocked and much cleaner.
Business response:
Mark, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations. We value your feedback and hope to have another opportunity to welcome you back for a much better experience. Sincerely, Hotel Management
No coffee in room. None available in lobby when we left at 4:00 a.m.to catch our flight.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. However, we are sorry for the inconvenience you had. It was a pleasure to have you here, and we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Not a great stay, room had a smell to it, not enough pillows, and the biggest, no water in the entire hotel to drink besides tap.
Business response:
David, thank you for evaluating your stay with us. We apologize for the odor you experienced while you were here and for not meeting some of your expectations. Please be assured that we have discussed your feedback with our housekeeping team, and we're working with them to remove the smell from this room.We hope you will consider giving us a second chance the next time you are inWarwick. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,350 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.