This profile has been claimed by the business owner or representative.
Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joseph, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Vickey, we are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Was a nice place i would go back again sometime soon
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I like the fact they acomadate me 3rd floor because is less noise then other levels, because I stay for more then 3 nights , Amazing studio, kitchen, stove, fridge and microwave. In the aspect house keeping , no clean towels every day , even when I request house keeping wasn’t done in 4 days , that’s one the reason I check out early. I left the installations the March 1st at noon , no employees at front desk , I drop off the keys on the recovery key box.
Business response:
Jaime, thank you for staying at Extended Stay America. We are glad to know you enjoyed your accommodations along with the fully-equipped kitchen and had a pleasant stay. However, we are sorry for the service issue you encountered. We have shared your feedback with the appropriate team so that we can improve our future guest's experience. We hope to have the pleasure of hosting you on again in the future. Sincerely, Hotel Management
Business response:
Anne, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Overall not bad, but not great. It’s impressive that the hotel smells like weed from the the parking lot. Rooms were fine, a bit stuffy, outdated, but clean. Bed was uncomfortable, bathroom was best part of the stay, a spacious shower with a curved shower rod, and great water pressure. Great nightlife close by, and a great location for getting everywhere. Overall not a bad experience, but I will probably spend a bit more next time and got to a Marriott or holiday inn.
Business response:
Dear Guest, thank you for allowing us to host your stay and for the valued review. We are happy our location was perfect for your entertainment needs and that you found our facilities to be satisfactory. We do, however, apologize for the smell of smoke you experienced upon your arrival. We work hard to provide a clean and comfortable environment and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank y... read more
I tried to call the front desk several times because there was no remote control for the television in the room I was hung up on twice and then put on hold several times and still never gotten to anybody. The bed in the room was very uncomfortable and every time he move the whole bed moves.
Business response:
Thank you for sharing your experience at our hotel. It is very unusual for our Front Desk team to be unresponsive to the needs of a guest when made aware of an issue, and we apologize for that. We have shared your feedback with the concerned team and will use this as a training opportunity to improve our service delivery. Please come back and stay with us again. Sincerely, Hotel Management
We froze are ass off we had to sleep in our clothes because the heat didn't work,i demand a refund I left at 4:20am cause it was so cold
Business response:
Thank you for being our guest. We are sorry for the issue you encountered and regret the inconvenience it caused. Your feedback has been discussed with our maintenance team, and they are checking and fixing the HVAC unit immediately. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,439 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.