Extended Stay America - Providence - West Warwick

Business response:

Dear Carlos, Thank you for taking the time to share your thoughts. We are glad that your overall stay was positive. We do, however, regret that noise impacted your experience, and we will review ways to help minimize disruptions and create a more peaceful environment for our guests. Your feedback is valuable as it helps us improve, and we hope to have the opportunity to provide a more comfortable stay on your next visit. Sincerely, Hotel Management 

Business response:

Dear Vincent, Thank you for sharing your feedback with us. We strive to maintain a clean and comfortable environment for all our guests, and the shower issue you experienced has been brought to the attention of our housekeeping team for immediate attention. Regarding breakfast, we offer convenient grab-and-go options each morning, which many of our guests enjoy. We truly appreciate your comments and hope you’ll give us another opportunity to provide a more enjoyable stay. Sincerely, Hotel Management