This profile has been claimed by the business owner or representative.
Extended Stay America - Raleigh - Cary - Regency Parkway South
- Hotels
- Cary, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3100 Regency Pkwy., Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would be furious if I had paid full rate Had Expedia points making this room only $54 per night and for the room alone I was okay with that. However, if you could find staff they were untrained, slow, and seemed really put out about doing their job except one. Breakfast is a joke and by 8am there was nothing left. On my last day they were out of coffee at 7:45am. I had to find and ask the staff to make more which was super inconvenient for her and it took 30 minutes. The hallways, stairwells and entrances were dirty. The ext... read more
Business response:
It is disheartening to read we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are sorry this was not your experience. Be assured your concerns have been shared with the appropriate teams to take necessary actions. We hope you will consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, General Manager
Very comfortable stay, hotel is in a nice and quiet part of town. The relaxation was very much needed
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to know you had a good time here and were satisfied with all that we offer. We appreciate your observation and have made a note of the same. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
It was my birthday. Clean, Easy check in and out, Fast service, and Plenty of parking.
Business response:
Christopher, belated happy birthday! Thank you for staying at Extended Stay America. It’s a pleasure knowing you loved our excellent service and the facilities we offer and you had an amazing time being with us. We hope to welcome you back soon. Sincerely, General Manager
great stay one bad customer service rep My stay was pretty well. Clean rooms, Clean hotel some off the front desk reps are great as for one of the others she has a very unwelcoming demeanor.
Business response:
Thank you for reviewing us. Although we're happy to know you had an absolutely comfortable stay with us, we're genuinely sorry to know you felt one of our personnel unwelcoming. Your feedback have been shared with our team to ensure it is not repeated. Also, your comments have initiated additional training for our team as we improve. We hope you will give us another chance so that we can serve you better. Sincerely, General Manager
Okay hotel The room was clean and bathroom too; however, the toilet tissue was not changed. Breakfast had limited choices.
Business response:
Thank you for your constructive review. We are glad to know you were overall pleased with your room. However, we are sorry for the inconvenience you faced while being here. We hope to have another chance so we can deliver you a flawless experience. Sincerely, General Manager
Business response:
Heidi, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, General Manager
Exactly what we expected. Stayed for one night. Average, comfortable, no frills. It was exactly what we thought it would be. Service was good, front desk was pleasant. Good stay for the $$$.
Business response:
Thank you choosing to stay at Extended Stay America - Raleigh - Cary - Regency Parkway South. We are pleased to know that you found us to be a good value and liked the friendly service provided by our team. We appreciate your feedback and hope to see you again soon. Sincerely, General Manager
Overall good stay but not much breakfast Overall we had a good one-night stay on our way to the beach. The hotel room was huge - 2 double beds and a fold out. They shouldn't advertise it as free breakfast though. They only had coffee, pre-packaged muffins and granola bars.
Business response:
Andrea, thank you for choosing Extended Stay America - Raleigh - Cary - Regency Parkway South for your overnight stay. We are glad to read you were impressed with your well-appointed suite and had a pleasant time with us. I have also made a note of your feedback in regard to our grab-and-go offerings as we plan any changes in the future. We hope to welcome you again whenever you are back in this area. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America - Raleigh - Cary - Regency Parkway South. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Raleigh - Cary - Regency Parkway South
How is Extended Stay America - Raleigh - Cary - Regency Parkway South rated?
Extended Stay America - Raleigh - Cary - Regency Parkway South has a 4.1 star rating with 667 reviews.
When is Extended Stay America - Raleigh - Cary - Regency Parkway South open?
Extended Stay America - Raleigh - Cary - Regency Parkway South is open now. It will close tomorrow at 12:00 a.m.