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Extended Stay America - Raleigh - Cary - Regency Parkway South
- Hotels
- Cary, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3100 Regency Pkwy., Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Koka Concert at Koka. Close proximity. Staff very nice and helpful.
Business response:
We appreciate you sharing your experience with us. I am happy to hear that you were pleased with our staff and the that it was convenient for your to get to your destination! We look forward to having you stay with us again in the future. Thank you and have a wonderful day!
2 nights in Cary, NC We were in Cary for a concert and we picked this hotel for the location and it was perfect for that. It was clean but for what we paid it was pretty basic.
Business response:
We appreciate you sharing your thoughts about your stay. I am pleased to see you were able to be well accommodated and that our location was near the concert. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
The hotel room had a smell, and though it was a non-smoking facility, that's what it seemed like.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that your room had a smoke smell in it. We are a non-smoking facility and unfortunately not everyone follows policy. Our staff will address in a meeting how to be proactive against guests smoking in the hotel. Thank you for sharing your experience with us.
Not as bad as some reviews suggest - try it. I was a little wary about booking this place because of some negative reviews, but it was far better than expected. We arrived after midnight and had to use the phone near the lobby to summon the night help who booked us in. I needed two beds (I refuse to sleep with my brother!) and our room was quite large with a full kitchen. NOTE: buy stuff and move in! Breakfast, as reviewed by others was VERY basic, therefore buy stuff and get the free glasses, pots and pans when available. T... read more
Business response:
I want to thank you for taking the time to post a review of your experience with us. It's great to hear that we were able to meet your expectations and provide you with a comfortable stay. I’m pleased to read that you enjoyed our spacious rooms as well as our reasonable rates! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Bueno
Very clean and comfortable, would recommend to others. Location fit all my needs.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments about our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It was a nice hotel and I understand that they have stoves for you to cook your on food but when you are on business it would be nice to have a continental breakfast at least. Overall, customer service was great.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Very quiet and clean This is an older hotel but it has everything a newer hotel has. It was VERY quiet and clean. The staff was also very friendly and helpful. I truly enjoyed my stay. It was also like 10 minutes away from everything I was there for and 20 minutes from the airport. I will recommend this place to everyone.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our clean rooms and friendly staff. It’s great to read that our location was convenient for your needs. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
If all you want is some place to sleep First time staying in an "extended stay" facility. Room was okay. Went to front desk about ice and was told it was in the ice trays in the refrigerator freezer in the room. No way I'm using ice from some funky looking ice trays that I don't know how clean they are or who has touched them. Vending machines were practically empty. Hotel entrance doors were hard to open and no power door opener for handicap or if you had your arms full. It would be pretty much impossible for someone in a w... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Raleigh - Cary - Regency Parkway South
How is Extended Stay America - Raleigh - Cary - Regency Parkway South rated?
Extended Stay America - Raleigh - Cary - Regency Parkway South has a 4.1 star rating with 667 reviews.
When is Extended Stay America - Raleigh - Cary - Regency Parkway South open?
Extended Stay America - Raleigh - Cary - Regency Parkway South is open now. It will close tomorrow at 12:00 a.m.