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Extended Stay America - Raleigh - Cary - Regency Parkway South
- Hotels
- Cary, NC
About this business
Location details
3100 Regency Pkwy., Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Business response:
Erik, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Quick stAy Wish they had breakfast didn't stay but hours not hard to find
Business response:
Marie, thank you for your kind review of Extended Stay America and letting us know your visit to Extended Stay America was pleasant. We hope you will give us the opportunity to serve you as our guest in the near future. Sincerely, General Manager
Would be furious if I had paid full rate Had Expedia points making this room only $54 per night and for the room alone I was okay with that. However, if you could find staff they were untrained, slow, and seemed really put out about doing their job except one. Breakfast is a joke and by 8am there was nothing left. On my last day they were out of coffee at 7:45am. I had to find and ask the staff to make more which was super inconvenient for her and it took 30 minutes. The hallways, stairwells and entrances were dirty. The ext... read more
Business response:
It is disheartening to read we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are sorry this was not your experience. Be assured your concerns have been shared with the appropriate teams to take necessary actions. We hope you will consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, General Manager
Very comfortable stay, hotel is in a nice and quiet part of town. The relaxation was very much needed
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to know you had a good time here and were satisfied with all that we offer. We appreciate your observation and have made a note of the same. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
It was my birthday. Clean, Easy check in and out, Fast service, and Plenty of parking.
Business response:
Christopher, belated happy birthday! Thank you for staying at Extended Stay America. It’s a pleasure knowing you loved our excellent service and the facilities we offer and you had an amazing time being with us. We hope to welcome you back soon. Sincerely, General Manager
great stay one bad customer service rep My stay was pretty well. Clean rooms, Clean hotel some off the front desk reps are great as for one of the others she has a very unwelcoming demeanor.
Business response:
Thank you for reviewing us. Although we're happy to know you had an absolutely comfortable stay with us, we're genuinely sorry to know you felt one of our personnel unwelcoming. Your feedback have been shared with our team to ensure it is not repeated. Also, your comments have initiated additional training for our team as we improve. We hope you will give us another chance so that we can serve you better. Sincerely, General Manager
Okay hotel The room was clean and bathroom too; however, the toilet tissue was not changed. Breakfast had limited choices.
Business response:
Thank you for your constructive review. We are glad to know you were overall pleased with your room. However, we are sorry for the inconvenience you faced while being here. We hope to have another chance so we can deliver you a flawless experience. Sincerely, General Manager
Business response:
Heidi, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Raleigh - Cary - Regency Parkway South
How is Extended Stay America - Raleigh - Cary - Regency Parkway South rated?
Extended Stay America - Raleigh - Cary - Regency Parkway South has a 3.2 star rating with 1,111 reviews.
When is Extended Stay America - Raleigh - Cary - Regency Parkway South open?
Extended Stay America - Raleigh - Cary - Regency Parkway South is open now. It will close tomorrow at 12:00 a.m.