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Extended Stay America - Raleigh - Cary - Regency Parkway South
- Hotels
- Cary, NC
About this business
Location details
3100 Regency Pkwy., Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice hotel and I understand that they have stoves for you to cook your on food but when you are on business it would be nice to have a continental breakfast at least. Overall, customer service was great.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Very quiet and clean This is an older hotel but it has everything a newer hotel has. It was VERY quiet and clean. The staff was also very friendly and helpful. I truly enjoyed my stay. It was also like 10 minutes away from everything I was there for and 20 minutes from the airport. I will recommend this place to everyone.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our clean rooms and friendly staff. It’s great to read that our location was convenient for your needs. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Enjoyed the room to an extent. We were pleasantly surprised by the room. It was large and spacious, the kitchen area was great, and it had a full sized fridge. The beds were comfortable. I dealt with two front desk women - unfortunately did not get names. One was very pleasant and helpful, the other the complete opposite. Little problems we had with the place - even though it had a full kitchen, it had no utensils or plates or anything in the room. They have a sign saying to go to the front desk for them. That is odd, but it... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. We are pleased to hear that you enjoyed our rooms and fully equipped kitchens; however, I am so disappointed that you did not have a comfortable stay. Please accept my apology. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our front desk staff to ensure that each guest receives professional customer service. Your feedback is very important to us, so thank you for sharing. We do hope you will c... read more
Good hotel Everything was ok but breakfast was missing.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am glad to read that we were able to accommodate your needs with a positive stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Comfortable and enjoyable..
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
A Pleasant Stay Will stay again definitely
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good reat Room was comfortable. Staff is excellent in all regards.
Business response:
Thank you so much for sharing your experience with us. It's great to hear that you enjoyed our newly renovated rooms and friendly customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great value Dropping my son off at NC State. This hotel is just 5 miles from campus and an easy drive. Safe location and helpful staff. Not luxurious but clean with a full kitchen. The only cons were a noisy AC unit and skimpy breakfast offering, but otherwise a great value for the money.
Business response:
Todd - I want to thank you for taking the time to post a review of your stay. I'm glad that you found our rooms comfortable and our staff so helpful. My apologies to hear about the noisy air conditioning unit. I will be discussing this issue with our maintenance staff to ensure it is properly addressed. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
If all you want is some place to sleep First time staying in an "extended stay" facility. Room was okay. Went to front desk about ice and was told it was in the ice trays in the refrigerator freezer in the room. No way I'm using ice from some funky looking ice trays that I don't know how clean they are or who has touched them. Vending machines were practically empty. Hotel entrance doors were hard to open and no power door opener for handicap or if you had your arms full. It would be pretty much impossible for someone in a w... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Raleigh - Cary - Regency Parkway South
How is Extended Stay America - Raleigh - Cary - Regency Parkway South rated?
Extended Stay America - Raleigh - Cary - Regency Parkway South has a 3.2 star rating with 1,111 reviews.
When is Extended Stay America - Raleigh - Cary - Regency Parkway South open?
Extended Stay America - Raleigh - Cary - Regency Parkway South is open now. It will close tomorrow at 12:00 a.m.