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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
- Hotels
- Raleigh, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
921 Wake Towne Dr., Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
LaTonya, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was ok. Soap suds on shower wall, even though we had just arrived. And floor was a bit dirty. Humid and dingy. Ac seemed to have issues so we just lowered temperature to accommodate. Even though it’s non smoking seemed to smell like smoke soon as we arrived in lobby.
Business response:
Thank you for sharing your feedback. We sincerely apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping department. Please be assured that remedial steps are underway to ensure this problems don’t happen again. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Kitchen & Pets Nice kitchen with full sized refrigerator, 2 stove burners, & sink. Laminate floor made it easier to clean up dog hairs. Friendly staff.
Business response:
Sherri, thank you for being our guest at Extended Stay America. We are happy to know you loved your fully-equipped kitchenette and our pet-friendly policy. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Bathtub had extremely slow drain. The breakfast area was not stocked at all and no one around to even ask.
Business response:
Jennifer, thank you for sharing your feedback. We are not certain of the time you visited for breakfast, but we can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guests are able to take advantage of our complimentary amenities, so we appreciate you bringing this to our attention so we can continue to improve our hotel. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
First,the place smelled. It could have been a cheap cleaning solution. It wasnt real clean but it wasnt terrible. It may have been the cleaning solution that smelled funky. BIG, dead bug was in the room a soon as we walked in. No amenities except a grab and go coffee and muffin breakfast. No dishes in the room, no coffee maker, no ice bucket, no nothing. Towels and the kitchen items were available at the front desk, The ad on Expedia said free breakfast which is important if you are on a limited budget. No thanks, for the pr... read more
Business response:
KB, it is disappointing to read that the value for the price fell short of your expectations. We are sorry for the odor issues you had while staying with us and that you were disappointed with your in-room amenities. Please know to ensure the cleanliness of the kitchenware they are kept at the front desk. We will remind our team to communicate this more clearly going forward. Also, your feedback with regards to our grab-and-go breakfast has been shared with our Brand Leaders to enhance our future guests’ experiences. We hope... read more
Doctor visit place was good for what I needed.
Business response:
Leroy, thank you for choosing Extended Stay America. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for another wonderful experience. Sincerely, Hotel Management
Good Hotel to stay The room was clean as expected. I did not have ant issues with this hotel.
Business response:
Thank you for choosing Extended Stay America. We’re glad to know you liked your well-maintained room and that overall you had a pleasant stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Linda, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
How is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive rated?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive has a 4.2 star rating with 1,001 reviews.
When is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive open?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive is open now. It will close tomorrow at 12:00 a.m.