Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

Business response:

Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

John, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Shamod, thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management 

Business response:

Thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read our outstanding service and your well-appointed room helped make your stay a memorable one. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, Hotel Management 

Business response:

Gong, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We value your feedback in regard to breakfast will be shared with our food and beverage team. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

We certainly apologize for the issues you encountered which led to a less than satisfactory stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience caused, and please give us another opportunity to make a better impression on your next visit to our area. Sincerely, Hotel Management