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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
- Hotels
- Raleigh, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
921 Wake Towne Dr., Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's a great hotel Great clean nice quiet i had a good stay 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
Business response:
Thank you for taking the time to share your experience. I am pleased to read you had an excellent stay at our hotel without any issues. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Clean Very nice
Bedding was not.m clean The sheets was not clean and when inform the front desk, I thought they would take care of it was not care of! I use to be Hotel Manager and we had to make sure that the rooms were clean and most of the sheets. I not looking for a refund I just wish someone would do something about this. I was in room 137 and The attendant stated she was upgrading me to better when I was checking, if that was upgraded I would have see a regular room! Sessel Bent Operation Coordinator
The property was clean, a little worn but not very badly. The mattress/pillows were very firm. Only staff I saw or had need of was the front desk during check in/out. Friendly and courteous. My only "complaint" is that when I asked where the best place to park was to access my room I was told I could access my room from any door so I could park anywhere. I asked twice but received the same answer. I'm not sure if this was a language barrier or not but was a little put off as there was no luggage cart available at that time.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see you had a great stay at our hotel, especially the easy check in and out you experienced. We will also work on our communication skills to better serve guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Bare Minimum Don't expect any amenities at this motel. There is nothing in the room other than the furniture and tv. They would brought us items but we had to ask for them. ie. coffee pot, towels, silverware for the kitchenette, ice trays for the freezer. There is no ice maker on the premises. You have to make your own ice so don't expect ice the first night of visit. It was after 4:00 pm before we could check in because rooms were not cleaned. A/C unit didn't work properly. Would run about 5 minutes then cut off and 10 minu... read more
Business response:
Thank you for your feedback about your most recent stay. We strive to provide excellent value and guest satisfaction and we are very sorry that your stay did not live up to your expectations. Please accept my apology for the issues you encountered during your recent stay. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
good then bad it was good checking in and then they started the nonsense with booking over my room
Business response:
Thank you for taking the time to write a review. Please accept my apology that your experience went from good to bad. I will work with our staff to provide better customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Amazing place. Thanks you 4 give me good time. 🎊🎊
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we provided you with good accommodations during your travels. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
How is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive rated?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive has a 4.2 star rating with 1,021 reviews.
When is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive open?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive is open now. It will close tomorrow at 12:00 a.m.