This profile has been claimed by the business owner or representative.
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
- Hotels
- Raleigh, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
921 Wake Towne Dr., Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so happy The room was not cleaned very well. There was urine remaining on the toilet seat. The bed linen seemed to not be clean. We were checked in for 3 days and on the 3rd day, the housekeeper knocked on the door BEFORE checkout to ask if we were leaving. This seemed to be tacky and so not worth the stay.
Business response:
Thank you for your recent review of your stay. The room conditions you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am coaching and working with my staff on room cleanliness. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great location, convenient to dining, shopping, downtown
Terrible Breakfast The free breakfast is misleading. It is what they call a grab and go....You grab some coffee and a banana. There is no place to sit down and eat, and the selection was very limited. They should revise because we selected it for the proximity AND for the breakfast. We ended up going to a Cracker Barrel.
Business response:
Thank you for your recent review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will be sure to share your comments with our corporate office. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice hotel but couldn't get the room i asked for. I asked for a King bed room smoking but I couldn't get one because they didn't have one available. So instead of King bed room smoking it was replace for a double bed room smoking. It worked out but if ask for something i expect it to get what i asked for. I truly understand because it was a busy Valentine's weekend but Expedia need to get updates with different hotel's.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a smoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Great location, good value, clean, easy access to the I440 beltline.
no coffee provides in room Not much can say it, just cheaper price than neighbors hotel in area.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an ex... read more
Good value for the price. This was my first visit to an Extended Stay hotel and I was very pleased with the experience. The room was comfortable and the staff pleasant. The price was definitely right in this case. I'd stay here again.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Sweet It was nice and cozy for a weekend getaway with mom
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that we were able to provide you with a great experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Only for a night One day trip for work. Staff was awesome room was great deal
Business response:
Thank you for your lovely review of our property. I'm thrilled that our staff provided you with great customer service during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
How is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive rated?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive has a 4.2 star rating with 1,021 reviews.
When is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive open?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive is open now. It will close tomorrow at 12:00 a.m.