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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1st room wasn't right, but did get switched to another one right away. 1st desk was nice.
Business response:
Tonya, thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the service provided by our staff. However, we are sorry for the inconvenience you had during your initial room. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I liked the location and size of room. I didn't like there being a kitchen but not too use or eat/ drink in the kitchen. I understand staff is short so the inside won't be kept as well if there were more employees to work. I could tell remodel was happening but there were also signs of wear on things that haven't been upgraded yet (burn marks on counter tops). Overall clean.
Business response:
Rhonda, thank you for your honest evaluation. We apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely... read more
Customer service amazing! Thanks Mykayla Destiny They went above and beyond with everything, very helpful during my stay. The rooms can use some new furniture, and cleaning can be done better. They need to reinforce the non smoking rule, because people smoke in their room and you can feel it trough the bathroom vent. For the price is an OK hotel, pleaseee PLEASE, be more clear about the tipe of breakfast you offer, coffee qnd a muffin are not breakfast Thanks
Business response:
Thank you for evaluating your stay with us. We are so happy to know how impressed you were with the service provided by Mykayla and Destiny and they will be more pleased to hear your comments. However, we are sorry for not meeting your expectations and the inconvenience it caused during your visit. We value your feedback as it will help us to improve our service moving forward. Please choose us again the next time you are in this area. Sincerely, Hotel Management
Good Stay Was clean, and felt safe I Really enjoyed my stay. It was a good deal for the price.
Business response:
Willa, thank you for the glowing review of Extended Stay America. It is our pleasure to offer spotless accommodations and thoughtful hospitality at an excellent price. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.3 star rating with 1,412 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.