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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was wonderful
Business response:
Dear Christopher, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Hotel Management
Queen Beds vs Full Size Beds The check-in process was very easy and the person behind the desk was very nice and professional. But coming in the room, 2 lamps didn’t work. We paid for a queen size beds. But in reality was Full size beds. Uncomfortable fit. False Advertising. The water was leaking all through the night in the shower, couldn’t turn it off. You could hear people walking around all night above us. Just a very unpleasant stay for one night.
Business response:
Dear Karyn, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Your feedback is essential and will be shared with the concerned team for improvement. On the other hand, thank you for appreciating our check-in process and our associates. We hope you will give us another chance to give you the hospitality you deserve. Sincerely,Hotel Management
I had to switch rooms because it was dirty. Also there wasn't any amenities.
Business response:
Dear Felicia, Thank you for taking the time to share your feedback. Please accept our apologies for the issues with your room and the inconvenience caused by moving to a new one after your arrival. Our rooms are subject to strict standards of cleanliness, and what you described is not acceptable or normal at our hotel. We assure you we will look into the situation further. Moreover, we apologize if your room did not have the amenities you needed. We offer amenities such as dishware and complimentary toiletries at the front d... read more
Good location good staff clean
The first room was not clean the lamp was broken no shower curtain and the light fixture was hanging off. I had to get another room and that was better
Business response:
Dear Crystal, Thank you for choosing us. We are glad you enjoyed your stay. However, on behalf of our entire team, we apologize for not meeting your expectations with a clean and well-maintained room on your arrival. Our staff was attentive enough to resolve the issue by shifting to another room. Your feedback is shared with our housekeeping team for improvement. Please give us another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Sincerely,Hotel Management
quite, safe, convenient old equipment
Business response:
Thank you for your feedback. We look forward to you staying with us in the near future again.
Business response:
Thank you for your feedback
No complaints...One of the best hotels I've had in a long time..I recommend it to anyone..I loved & enjoyed my stay..Very Peaceful...
Business response:
Thank you so much for your feedback. We look forward to your return with us,
The staff and hotel is perfect according to the price.will be back soon.
Business response:
Dear Deepak, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel, and we will certainly share your compliments with our entire staff. We appreciate you sharing your feedback and love knowing you will return soon. Thank you once more.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.4 star rating with 1,588 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.