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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really love the breakfast and I enjoyed my stay.
Other guests kept exit doors ajar often. A/C on off or any other controls did not work. always on. on ??? setting. cockroaches present. pot smoking in the hallways and other rooms caused smoke to seeped under out door into our room.
Business response:
Dear Hamid, Thank you for staying with us and reviewing your experience. Please accept our apologies for not meeting your expectations in your outlined areas. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, after reading your experience's details, we sincerely apologize that this was not your experience. We will share your concerns with the appropriate teams to ensure our guests receive the best experience they deserve. Thank you again for your... read more
My stay was wonderful
Business response:
Dear Christopher, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Hotel Management
Queen Beds vs Full Size Beds The check-in process was very easy and the person behind the desk was very nice and professional. But coming in the room, 2 lamps didn’t work. We paid for a queen size beds. But in reality was Full size beds. Uncomfortable fit. False Advertising. The water was leaking all through the night in the shower, couldn’t turn it off. You could hear people walking around all night above us. Just a very unpleasant stay for one night.
Business response:
Dear Karyn, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Your feedback is essential and will be shared with the concerned team for improvement. On the other hand, thank you for appreciating our check-in process and our associates. We hope you will give us another chance to give you the hospitality you deserve. Sincerely,Hotel Management
I had to switch rooms because it was dirty. Also there wasn't any amenities.
Business response:
Dear Felicia, Thank you for taking the time to share your feedback. Please accept our apologies for the issues with your room and the inconvenience caused by moving to a new one after your arrival. Our rooms are subject to strict standards of cleanliness, and what you described is not acceptable or normal at our hotel. We assure you we will look into the situation further. Moreover, we apologize if your room did not have the amenities you needed. We offer amenities such as dishware and complimentary toiletries at the front d... read more
Good location good staff clean
The first room was not clean the lamp was broken no shower curtain and the light fixture was hanging off. I had to get another room and that was better
Business response:
Dear Crystal, Thank you for choosing us. We are glad you enjoyed your stay. However, on behalf of our entire team, we apologize for not meeting your expectations with a clean and well-maintained room on your arrival. Our staff was attentive enough to resolve the issue by shifting to another room. Your feedback is shared with our housekeeping team for improvement. Please give us another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Sincerely,Hotel Management
quite, safe, convenient old equipment
Business response:
Thank you for your feedback. We look forward to you staying with us in the near future again.
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.3 star rating with 1,412 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.