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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff, got upgraded to a suite. Needs an updated bed, super worn out and the tub/ shower was pretty worn out as well. House keeping came and knocked on the door waking us up prior to check out asking if we were checking out.
Business response:
Thank you for choosing Extended Stay America. We are happy to know you liked our courteous associates as well as your upgraded suite. However, we regret the inconvenience you had due to our staff. Your feedback will be shared with the appropriate team members to improve our service going forward. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Meh - worth the price Hotel could use a major overhaul and added services, given the competitive area it serves.
Business response:
Ronald, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Terrible Had no toilet paper available and the bathroom looks oxidized
Business response:
Thank you for the comments. We are sorry for the inconvenience you experienced due to the shortage of in-room amenities. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. Also. your concern regarding the bathroom will be shared with our team for the corrective measure can be taken. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
Lobby was nice, clean and inviting. Grounds looked well-kept. Near a mall. Appreciated two chairs in the room, instead of one. Many hotels only provided one chair, even though room was for two. Downside. Room was missing a phone, and it was not provided/replaced. Bath tub would not drain at a pace to be used without ending up knee deep in water. Two dark chairs were filthy with scattered various sized white stains. Put them in the hall immediately awaiting replacement chairs from front desk. Instead of bringing replacement c... read more
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our location, we are sorry for the issues you encountered in your room. Your feedback is of utmost importance so, it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
The staff here is great they are truly amazing people here and are dedicated to making sure you have the best time here looking after every thing to give the best experience possible.. Highly recommend staying here
Business response:
Christopher, thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.3 star rating with 1,412 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.