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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Hotel had no linen. I booked an efficiency room but housekeeping had no dishes. Customer service & check in was quick with Lauryn. She was EXCELLENT! Had to clean my own room. Layout of the room was perfect. Location was convenient.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a nice time with us and that you enjoyed our ideal location, accommodations as well as the service delivered by our associates. We will be sure to share your kind compliments with Lauryn. We appreciate your business and hope to see you soon. Sincerely, Hotel Management
when i first came to check in i had to wait over an hour for a room , then my room ac didn’t work at all
Business response:
Tiniya, thank you for being our guest. Although from your rating it seems that overall you enjoyed your stay at our hotel. However, we are sorry that your room was not ready for you when you arrived and for the issues, you experienced with the HVAC unit in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you also for sharing your comments. We hope you will choose to stay with us in the future so that we can provide you with a... read more
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Great hospitality displayed by Donald. It was an excellent stay.
Business response:
Junaid, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Donald. Thank you once more for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
They can do a lot better Knowing it’s an extended stay hotel, I knew not to expect much BUT for my wife to have to take dirty wash rags to front desk in exchange for new ones was unheard of. Absolutely NO housekeeping the 3 nights we were there. The bathroom door doesn’t close all the way, you could tell there was patch work done to wall and the carpet had a big whole in it.
Business response:
Michael, thank you for the feedback. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We are also sorry if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. We hope you and your wife will ... read more
Everything was nice, not negative comments 👍 Tha k you Expedia.
Business response:
Thank you for the review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.3 star rating with 1,412 reviews.
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.