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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Great hospitality displayed by Donald. It was an excellent stay.
Business response:
Junaid, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Donald. Thank you once more for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
They can do a lot better Knowing it’s an extended stay hotel, I knew not to expect much BUT for my wife to have to take dirty wash rags to front desk in exchange for new ones was unheard of. Absolutely NO housekeeping the 3 nights we were there. The bathroom door doesn’t close all the way, you could tell there was patch work done to wall and the carpet had a big whole in it.
Business response:
Michael, thank you for the feedback. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We are also sorry if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. We hope you and your wife will ... read more
Everything was nice, not negative comments 👍 Tha k you Expedia.
Business response:
Thank you for the review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Great staff, got upgraded to a suite. Needs an updated bed, super worn out and the tub/ shower was pretty worn out as well. House keeping came and knocked on the door waking us up prior to check out asking if we were checking out.
Business response:
Thank you for choosing Extended Stay America. We are happy to know you liked our courteous associates as well as your upgraded suite. However, we regret the inconvenience you had due to our staff. Your feedback will be shared with the appropriate team members to improve our service going forward. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Meh - worth the price Hotel could use a major overhaul and added services, given the competitive area it serves.
Business response:
Ronald, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Terrible Had no toilet paper available and the bathroom looks oxidized
Business response:
Thank you for the comments. We are sorry for the inconvenience you experienced due to the shortage of in-room amenities. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. Also. your concern regarding the bathroom will be shared with our team for the corrective measure can be taken. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.4 star rating with 1,595 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.