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4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Shelia, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure to accommodate you. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area. Sincerely, Hotel Management
We had a problem with our room at first, but staff promptly changed us room and apologized the problem. Please be aware breakfast is only coffee, tea or chocolate; instant oatmeal or grits; and some snacks.
Business response:
Dear Saguid, Thank you for taking the time to share your experience. We’re glad our team was able to assist with your room issue promptly and that their response helped make things right. However, we are sorry our breakfast choices did not meet your expectations, and we’re always looking for ways to improve. Your feedback helps us serve our guests better. Extended Stay America looks forward to welcoming you back for an even smoother stay in the future. Sincerely, Hotel Management
Very helpful guest service! The room is comfortable and clean to my standard and price. Easy to extend days with no complications.
Okay oka
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay at Extended Stay America. We appreciate your insights and are glad you found the experience satisfactory. Our team continuously strives to enhance guest satisfaction, and your comments are valuable in this effort. We hope you will consider staying with us again in the future, where we can provide an even better experience for you. Sincerely, Hotel Management
It was okayyyy Extremely loud. Teens hanging out in the hallway making rude comments to other guests (my 12 year old was one of them) bathroom hot water didn’t really work plus it was covered in mold. One of the ac-units sounded like a busted rusted old ford truck trying to crank. Walked in the room and it was supposed to be smoke free but smelt like a bunch of people decided to smoke some herbs and I’m not talking about oregano. Best part was you had to turn your head alittle to the left to watch tv cause I’m 95% sure it wa... read more
Business response:
Dear Guest, We were disappointed to read your comments about your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards, and we will address each of your concerns. We are committed to providing every guest with a wonderful experience. Thank you again for your feedback, as this helps us to improve the experience for future guests. Please give us another opportunity to serve you better. Sincerely, Hotel ... read more
Everything was good for my short stay
Awesome staff, spacious rooms, and an reasonable price, gotta love it!
Business response:
Dear Guest, Thank you so much for your kind words! We're thrilled you enjoyed your spacious rooms and found the prices reasonable. We strive to provide an excellent experience for our guests, and we hit the mark for you, as our staff was awesome. We appreciate your feedback and look forward to welcoming you back soon to Extended Stay America! Sincerely, Hotel Management
Good Room was clean bed was comfortable i will stay there again 🙂
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 3.3 star rating with 2,736 reviews.
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.