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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place was okay for a very short stay. When we walked in, the lobby area had a very strong smell of garlic. You had to wait at the front desk for a while before someone came and finally checked you in. There’s a $100 “refundable deposit” that you have to pay. ( still waiting on the refund) The elevator is very old. The area where the buttons are located was barely on the wall and was missing pieces. You could see the wires. Our room also had a very strong smell when we entered. It was clean but I sprayed Clorox and Lysol... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. It is disappointing to read that we did not meet most of your expectations during this recent visit with us, and we sincerely apologize for the billing concern that you are having. Please allow us some time to review your account and investigate a bit further. You have our assurance that we will address your concern appropriately. We take your safety and comfort seriously and will look into the areas you mentioned to enhance the guest experience. On the positive side,... read more
I liked the room immediately. The design wasn’t typical for the price
Staff at front desk was really accommodating
Business response:
Dear Guest, Thank you for your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. Your compliments for the front desk staff are joyfully shared and appreciated. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management
Great stay for low price
Great Customer Service friendly staff and great amenities.
Business response:
Dear Guest,Thank you for your kind words! We are thrilled to hear that you enjoyed the customer service and amenities at Extended Stay America. Our team is dedicated to providing a comfortable and welcoming experience, and we look forward to hosting you again soon!Sincerely,Hotel Management
Good
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 3.3 star rating with 2,736 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.