Extended Stay America - Ramsey - Upper Saddle River

Business response:

Dear Guest, It sounds like you enjoyed a nice breakfast outing with your colleagues, and we’re glad your visit gave you time to relax with them. We hope the rest of your stay at Extended Stay America was just as comfortable and convenient. During future visits, we invite you to enjoy our complimentary grab-and-go breakfast and fresh coffee each morning. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your thoughts following your recent visit. We regret to learn that the morning offerings did not meet your expectations, and we appreciate you taking the time to let us know. Our grab-and-go breakfast is designed for convenience, but your input is valuable as we continue to explore ways to enhance it. We are also grateful for your acknowledgment of our team’s efforts. Your perspective helps us identify opportunities to meet our guests’ expectations better, and we hope to have another chance ... read more

Business response:

Dear George, It’s wonderful to hear you had such a great experience! We’re thrilled our team and accommodations made your stay enjoyable. Our goal is for guests to feel comfortable and at home, and we’re pleased to have met your expectations. Your kind words mean a great deal, and we look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Eloy, Thank you for staying with us. We appreciate your feedback and the opportunity to learn from your visit. Our team strives to provide a comfortable and welcoming experience, and we look forward to making your next stay even more enjoyable. Sincerely, Hotel Management