Extended Stay America - Ramsey - Upper Saddle River

Christine 

on Expedia

7 years ago

Could of been cleaner. The tub and the bathroom sink had hair in them as if someone cut their hair. The shower wall look as if it hasn't been cleaned, The floor in the room had spots along the wall and behind the door that were not sweep. Kitchen area could be a little more cleaner. It was my first time staying at a Extended Stay America, and I was very impressed.The one good the was the staff everyone was very helpful and friendly. 

BARBARA 

on Expedia

7 years ago

Very good basic accommodation for an extended stay. Our room was clean and comfortable and the staff was very helpful. It was quiet and the location convenient for us. 

Dorothy 

on Expedia

7 years ago

Good Hotel Good hotel in a good area near NYC 

Margaret 

on Expedia

7 years ago

Dingy but functional Room was aged and showing signs of disrepair. The lack of cleanliness only highlighted this. Staff were unfriendly and visibly annoyed by having to reset our keycards MULTIPLE times a day; every time I left the room or went somewhere the key would stop working, no matter how careful I was with it. Note that the “breakfast” is a few granola bars. Nothing else, even coffee or juice, was available any of the mornings I stayed. All that said, it was a place to sleep at the last minute and it did it’s job for... read more

Kathryn 

on Expedia

7 years ago

Pleased Had to go here from loss of power due to storms twice. Love that I can take my cat here for no extra charge and every room has a full kitchen. Definitely worth the money for what you get. 

Angel 

on Expedia

7 years ago

Nice hotel we stayed while closing on new home. The staff was very accommodating to our needs. Brian, Evelyn and the rest of the crew where outstanding. 

pickles 

on Expedia

7 years ago

I was invisible The young lady at the front dest was very nice and professional . Sorry I don't know her name as her name tag was not available to view. I was disappointed wiht the breakfast. The coffee was not tasteful and I understand you can not satisfy everyone as everyone choice in coffee is different but I have read that I am not the only one complaining abou this and not just at this location but others. Nonetheless, the overall stay was not bad after finally being checked in. I had to wait for about 20 minutes becaus... read more

Anonymous 

on Expedia

7 years ago

Great for the budget buyer Excellent value no frills place to crash. Good local manager Brian.