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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front staff was great I was alittle concerned the lock on our door was busted as if someone tried pushing their was in and there was blood on shower curtain otherwise I really enjoyed the staff and the beds were comfy
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you liked the service provided by our associates. We are sorry for the cleanliness issues you experienced here. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Nice room, refrigerator and stove top. Very comfortable. Nice that the windows could be opened too.
Business response:
Laura, thank you for the fantastic review. We are thrilled to read you were impressed with your well-appointed room and that our ideal made up for a memorable experience. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great Experience. recommended to everyone! friendly staff
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can’t wait to share your kind comments with them. Thanks again for your kind words and recommendation. We look forward to your next visit. Sincerely, Hotel Management
NYE trip was an overnight stay on new years eve to be close to where my son lives. Over all, it was fine as i only slept there really.
Business response:
Thank you for your feedback. We are delighted to know you were comfortable here and that our location was convenient for your needs. Thanks again for your feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Good
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Room was comfortable although a bit Spartan on amenities such as drinking cup. Noise level was good. Staff. Very friendly and helpful. Being issued an ashtray at registration was a bit weird.
Business response:
Thank you for staying with us. We are glad to read you liked your comfortable room and our courteous service. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
The staff was amazingly friendly, and accommodating, but both rooms I stayed in had issues with cleanliness.
Business response:
Thank you for taking the time to share your feedback. Although you liked our courteous associates, we are sorry for the cleanliness issues you experienced during your stay. We have shared your concerns with our housekeeping team to ensure a review of our processes so that this does not happen again. Please visit us again so we can restore your faith in our hotel and provide you with a better stay you should always expect from us. Sincerely, Hotel Management
Decent place to rest your body It's average but don't expect to use the kitchenette facilities unless you bring your own pots pans plates cups fork and spoon. The cupboards were absolutely empty, at least in my room. On the plus: clean room, heat works, fan not too loud, tv smaller screen but ok (flat screen at least. Not the old tube style, whew!), shower pressure good and plenty of hot water. Staff very friendly.
Business response:
David, thank you for being our guest. We are pleased to know you liked most of the aspects of your stay, but we are sorry you were not happy with our dishware policy. Please know to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 4.2 star rating with 1,038 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.