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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good basic accommodation for an extended stay. Our room was clean and comfortable and the staff was very helpful. It was quiet and the location convenient for us.
Business response:
Barbara, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service as well as your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Good Hotel Good hotel in a good area near NYC
Business response:
Dorothy, thank you for your review of Extended Stay America. It is nice to read you had a great time here and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Dingy but functional Room was aged and showing signs of disrepair. The lack of cleanliness only highlighted this. Staff were unfriendly and visibly annoyed by having to reset our keycards MULTIPLE times a day; every time I left the room or went somewhere the key would stop working, no matter how careful I was with it. Note that the “breakfast” is a few granola bars. Nothing else, even coffee or juice, was available any of the mornings I stayed. All that said, it was a place to sleep at the last minute and it did it’s job for... read more
Business response:
Margaret, thank you for choosing our hotel for your recent visit. We pride ourselves on service excellence, so it was disappointing to know we didn't provide the service that you have come to expect from our brand. Please accept our apologies as well as assurance that your concerns have been noted and will be addressed. We will definitely improve and hope we can earn your confidence again. Sincerely, Hotel Management
Pleased Had to go here from loss of power due to storms twice. Love that I can take my cat here for no extra charge and every room has a full kitchen. Definitely worth the money for what you get.
Business response:
Kathryn, thank you for returning to stay at Extended Stay America. We are delighted to read you liked your well-appointed room and the value we offer. Thanks again for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel we stayed while closing on new home. The staff was very accommodating to our needs. Brian, Evelyn and the rest of the crew where outstanding.
Business response:
Angel, thank you for staying at Extended Stay America. We are delighted to read you loved all that we have to offer and that you were impressed with the excellent service provided by our staff. We will be sure to share your compliments with our team, especially Brian & Evelyn. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I was invisible The young lady at the front dest was very nice and professional . Sorry I don't know her name as her name tag was not available to view. I was disappointed wiht the breakfast. The coffee was not tasteful and I understand you can not satisfy everyone as everyone choice in coffee is different but I have read that I am not the only one complaining abou this and not just at this location but others. Nonetheless, the overall stay was not bad after finally being checked in. I had to wait for about 20 minutes becaus... read more
Business response:
Pickles, thank you for choosing to stay at Extended Stay America. We are glad to know you loved the service provided by our front desk associate and had a good time here. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Great for the budget buyer Excellent value no frills place to crash. Good local manager Brian.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you found us to be a good value and the outstanding service provided by our staff. We will share your compliments with Brain. Thanks so much for choosing to stay with us. We can’t wait to welcome you back. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Nice place to escape a nor’easter We booked the room at the last minute after we lost power and heat due to a nor’easter. The room was a perfect size for a family of three. The full kitchen was a blessing. My only issue was the cleanliness of the bathroom- I found hair in the bathtub before any of us had a chance to use it.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your overall stay with us was good and that you liked your spacious room. That being said, we regret the inconvenience you experienced with the cleanliness issues and have shared your concerns with our housekeeping team to ensure this does not happen again. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 3.3 star rating with 1,942 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.