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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
TV was broken. No modern USB connections. Breakfast was coffee and a candy bar. Ugh.
Business response:
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate you choosing to stay with us. We sincerely apologize that certain aspects of your visit did not meet expectations, and we regret any inconvenience this may have caused. Your comments are important to us and will be shared with our team as we continue working to enhance the overall guest experience. We value your input and hope you will consider returning in the future so we may provide you with a more comfortable ... read more
Excellent
not what i expected
Business response:
Dear Guest, Thank you for taking the time to share your thoughts regarding your recent visit. We appreciate you choosing to stay with us and value your feedback. We regret that your experience did not meet your expectations and sincerely apologize for any disappointment. Our team continuously works to enhance the overall guest experience, and your comments help us identify opportunities for improvement. We hope you will consider giving us another opportunity in the future so we may provide you with a stay that better aligns ... read more
window dressing/ shower structure
Business response:
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate your positive remarks and are pleased that certain aspects of your visit met your expectations. At the same time, we sincerely regret that other aspects of the room and bathroom layout did not fully satisfy you. Your comments are valuable and help us identify opportunities for improvement. We are committed to enhancing the guest experience and hope to have the opportunity to welcome you back for a more seamless an... read more
excellent
Business response:
Dear Guest, It is a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Staff was friendly and room was clean
Friendly staff
Business response:
Dear Guest, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled that we were successful in doing so during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Breakfast consists of coffee, muffins, granola bars and instant oat meal. The front of the house staff is very pleasant, if only the rooms were as pleasant as they were. They don't offer do not disturb signage (at least that's what I was told when I requested one) which resulted in a staff member coming into the room while we were taking a nap which was not ok.
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback with us. We appreciate your kind words about our staff and are pleased to know they made a positive impression during your stay. At the same time, we sincerely apologize for the discomfort you experienced due to the room condition and the lack of a do not disturb sign, which led to an unexpected interruption. This is certainly not acceptable, and we understand how important privacy is for our guests. Your comments will be shared with our management tea... read more
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,213 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.